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Internal Account Manager

Job details
Posting date: 18 June 2025
Salary: £12.21 to £12.51 per hour
Additional salary information: Competitive
Hours: Full time
Closing date: 17 July 2025
Location: Newcastle, County Down, ST5 6AZ
Company: evo Group
Job type: Permanent
Job reference: 1104242

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Summary

Location: Newcastle Under Lyme

Job type: Permanent

This is a full time, permanent position.

Summary of role:

The Internal Account Manager will deliver a high-level of service to all potential and existing customers for Banner Interiors whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active telesales calls.

Key activities will include developing new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up).

The responsibilities include but are not limited to:

  • Identifying new business opportunities for Banner Interiors at all times and prospect for new business everyday through outbound telesales activity
  • Identifying opportunity to quote and send the same day
  • Proactively increasing the Banner Interiors product range sold into each customer
  • Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer
  • Achieving an initial gross profit margin
  • Achieving initial new business sales target
  • Achieving increased sales of an agreed percentage on existing customers
  • Ensuring all computerised records are kept up to date
  • Following and achieving weekly and monthly objectives
  • Actively supporting all Banner Interiors marketing campaigns/outbound promotions by maximising take up where possible

Skills, knowledge and qualities required:

The ideal candidate will possess the following:

  • 2 years experience in a similar role would be beneficial
  • Proficient in accurately pricing, maximising profitability whilst protecting GP%
  • Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)
  • The ability to multitask, be organised, agree priorities and meet deadlines
  • The ability to adapt to change
  • Excellent verbal and written communication skills
  • Sound knowledge of customer base, customer needs and sales cycle an advantage
  • Knowledge of furniture, competitor and dealer network desirable

DIVERSITY AND ANTI-DISCRIMINATION STATEMENT

It is our people that make us successful and so we are committed to making evo an inclusive workplace.

We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion. evo expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves.

evo are proud to be a ‘Disability Confident’ accredited employer. We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.

NOTE: The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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