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Clinical Care Manager
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £19.00 per hour |
| Additional salary information: | £19.00 an hour |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | Plymouth, PL3 6HG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0998-25-0005 |
Summary
KEY RESPONSIBILITIES To support in the delivery of enhanced services and other service requirements on behalf of the Primary Care Network Support delivery of QOF, IIF and enhanced services and other quality or cost effectiveness initiatives Guide the administrative elements of QOF, liaising with GPs, nursing staff and administrators To oversee the delivery of public health campaigns such as flu ensuring effective delivery and financial viability Robust recall systems in place which ensures every patient contact is maximised for the effective management of patients with long-term conditions Continually review clinical practices, responding to national policies and initiatives in conjunction with the Lead nurse and Lead pharmacist In conjunction with the Nurse lead ensure appropriate nursing services are available that meet contractual requirements. To improve patients, experience of requesting medication through an assessable and timely process. Oversee an effective process to ensure compliance with PGDs Lead the planning and implementation of resources to cover the Clinical Care teams periods of leave and low staffing levels to ensure continuation of provision of services to patients To supervise the management of nursing and pharmacy led clinical services provided at PCN level and identify opportunities for quality improvement and new initiatives initiating bids for resources and service delivery Solid investment in staff through regular scheduled meetings, appraisals, 1:1 opportunity, with a mechanism to constructively feedback ideas and suggestions to maximise a high-performance culture Ensuring all staff in the clinical care teams have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Oversee the management of the clinical rotas ensuring accuracy and effectiveness to support operational capabilities Ensure through delegation that the clinical system offers appropriate tools for all clinical care teams to record clinical activity, and these are continually updated To work closely with the wider team to improve practice resilience and access to excellent care using quality improvement techniques Direct line management of the Deputy Clinical Care Managers Deputise for the Head of Operations in periods of absence Point of contact for the Patient Services teams in periods of absence of the Patient Services Manager Completing staff appraisals as required ensuring and clinical care team have appropriate set objectives that align to the PCNs strategy goals To remain up to date with all national and local guidance Identify trends and devise solutions to reduce risk and repeated occurrences of significant events Guiding staff and developing effective monitoring and audits systems using clinical system and other software available Support strategic planning and overview