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CRM & Marketing Officer

Job details
Posting date: 17 June 2025
Salary: Not specified
Additional salary information: Includes London Allowance
Hours: Full time
Closing date: 17 July 2025
Location: Kensington, West London
Remote working: Hybrid - work remotely up to 3 days per week
Company: The Royal College of Art
Job type: Permanent
Job reference: 049-25

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Summary

CRM & Marketing Officer
Location: Kensington, London (Hybrid)
Salary: Grade 5
Contract: Full-time, permanent (part-time applications welcomed)
Department: Engagement, Brand & Marketing
Reports to: Senior Marketing Manager

Join us as a CRM & Marketing Officer at the Royal College of Art
Are you passionate about data-informed marketing and love connecting with people through creative communication? Do you thrive in a dynamic environment where you can work with colleagues and suppliers to shape the future of student recruitment? If so, we want you to be a part of the award-winning Marketing team at the world’s top art and design university.

About the role
The Royal College of Art (RCA) is looking for a dynamic CRM & Marketing Officer to join our Marketing and Student Recruitment team. In this brand-new role, you will play a crucial part in attracting and engaging prospective postgraduate students from around the world, ensuring they have a seamless journey from enquiry to enrolment.

Please note: While the role is expected to be on-site for a minimum of two days per week, current professional services working arrangements may mean an initial period of hybrid or mostly remote working, depending on space availability.

Ready to make an impact?
We believe that creative education can change the lives of individuals and society. To do this we aim to attract the best creative students regardless of background and this role plays a pivotal part in achieving this. If you are ready to take on a role that combines creativity, data management, and impactful communication, we want to hear from you!

Apply now to join RCA as our new CRM & Marketing Officer and help shape the future of student recruitment.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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