Resources Caseworker - Level 2 (Finance)
| Posting date: | 12 June 2025 |
|---|---|
| Salary: | £29,651 to £31,482 per year |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Maldon, Essex |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Maldon District Council |
| Job type: | Permanent |
| Job reference: | MDC001880 |
Summary
Are you a dynamic and focussed individual with a proven track record of providing effective and efficient finance support to internal and external customers.
If yes then we are looking for a skilled Resources Caseworker to be part of our busy team. You will help to resolve finance requests using the systems, processes and workflows in place and provide day to day financial support to both internal and external customers.
Our Resources Caseworkers ensure attention to detail, accuracy and customer focus to enable the highest possible standards of support and advice to resolve requests. As well as finance casework you may also be involved in a wide range of business support requests.
About this role:
• Ensure accurate, professional and timely case management is provided to internal customers to support their day-to-day business needs
• Assist to ensure the provision of fit for purpose support services systems and processes
• Ensure strict confidentiality is maintained, and data protection rules are followed
• Promote understanding of case management processes and systems across the council
• Identify improvements in customer and service provision
If yes then we are looking for a skilled Resources Caseworker to be part of our busy team. You will help to resolve finance requests using the systems, processes and workflows in place and provide day to day financial support to both internal and external customers.
Our Resources Caseworkers ensure attention to detail, accuracy and customer focus to enable the highest possible standards of support and advice to resolve requests. As well as finance casework you may also be involved in a wide range of business support requests.
About this role:
• Ensure accurate, professional and timely case management is provided to internal customers to support their day-to-day business needs
• Assist to ensure the provision of fit for purpose support services systems and processes
• Ensure strict confidentiality is maintained, and data protection rules are followed
• Promote understanding of case management processes and systems across the council
• Identify improvements in customer and service provision
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.