Health Care Security Operations Officer
| Posting date: | 11 June 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 25 June 2025 |
| Location: | Exeter, EX2 5DW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C0023-25-1139 |
Summary
For more information on the Job Description and Responsibilities please click the link below. More detail about the role As a key member of the Estates and Facilities Division, youll be part of a highly responsive team providing 24/7 support across the Trusts sites, including Wonford, Heavitree and Mardon House. Your responsibilities will include: Responding to incidents involving theft, assault, anti-social behaviour, and other security concerns Supporting clinical teams with patients experiencing confusion, delirium, dementia or post-operative delirium Adapting your approach to ensure all interactions with patients are handled with empathy, professionalism and care Using de-escalation techniques as a first approach, backed up by accredited physical intervention training Writing accurate and timely incident reports and statements to support investigations or police involvement Monitoring and operating CCTV systems and supporting the Trusts car parking team as required Youll be working an average 37.5 hours per week on a 4-week rolling rota with 12 hour day and night shifts, with enhancements for nights, weekends and bank holidays. What we're looking for Strong verbal and written communication skills Experience of working in the security sector is essential. Experience of working in a public-facing or healthcare environment is desirable Ability to stay calm under pressure and respond with confidence and compassion Full clean UK driving licence - Able to drive manual and automatic vehicles Willingness to undertake training including control and restraint, conflict resolution and manual handling A professional, approachable and team-focused attitude Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK. Working Pattern: Day and Night shifts on a rolling 4 week shift pattern Interview Date: To Be Confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) For further information please contact: : Please contact John Rowland on 01392 406568 or email john.rowland1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.