Education Welfare Assistant
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | £27,711 to £30,060 per year |
| Additional salary information: | 25 days annual leave per annum, rising to 30 days per annum after 5 years' service - Flexible Worker |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Weston-Super-Mare, North Somerset |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | North Somerset Council |
| Job type: | Permanent |
| Job reference: | SCHA0790 |
Summary
The Role
We are seeking a dedicated and experienced Education Welfare Assistant to join our Education Welfare Service within the broader Inclusion team to offer support to the service. The Education Welfare Service are responsible for delivering on supporting school attendance and meeting our statutory duties including Children Missing Education (CME), Penalty Notices and Court Prosecutions.
In this role, you will be in contact with schools and parents and other agencies on a daily basis. You will offer initial advice and information on attendance, children missing education, elective home education and penalty notices, referring complex queries to the Education Welfare Officers. You will track and monitor queries and maintain databases. On occasion, you may be required to carry out home visits.
Key Responsibilities:
Receive email and telephone queries for the service, act as the first port of call for the Education Welfare Service.
Maintain the Capita One database for children missing education, elective home education, school attendance and fixed penalty notices
Liaise as appropriate with schools, parents and other agencies on a range of issues for the Education Welfare Service.
Provide information and advice on a range of issues for the Education Welfare Service and to signpost where/when needed.
Be prepared to undertake home visits for the service under the instruction of the Education Welfare Officer
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.
This position is based at our Town Hall offices in Weston-super-Mare.
About You
We are looking for an individual who is passionate about Education Welfare and Inclusion, and who possesses the following skills and experience:
Essential Criteria:
Level 2 Maths and English or equivalent
An awareness and general understanding of legislation for attendance, Children Missing Education, Elective Home Education.
Ability to work with internal colleagues and partner agencies including schools and other teams within the Council.
Ability to prioritise own workload and work without close supervision and to seek advice when appropriate
Desirable Criteria:
Level 3 or 4 qualifications or equivalent to demonstrate technically specific skills relating to Business Support/ICT/Administration.
Evidence of a high level of ICT skills
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.
Competitive salary and benefits
Flexible working arrangements
Local Government Pension
Opportunities for professional development
Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
Opportunity to purchase up to an additional 10 days annual leave each year
Dedicated in house Wellbeing Team
Salary sacrifice Cycle to Work and Electric Vehicle schemes
Further details of our excellent rewards package can be found in our Benefits booklet.
How to Apply
If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.
Contact Information
For further information about the role, please contact Georgia Humphrey, Inclusion and Post-16 Participation Manager, at georgia.humphrey@n-somerset.gov.uk
We are seeking a dedicated and experienced Education Welfare Assistant to join our Education Welfare Service within the broader Inclusion team to offer support to the service. The Education Welfare Service are responsible for delivering on supporting school attendance and meeting our statutory duties including Children Missing Education (CME), Penalty Notices and Court Prosecutions.
In this role, you will be in contact with schools and parents and other agencies on a daily basis. You will offer initial advice and information on attendance, children missing education, elective home education and penalty notices, referring complex queries to the Education Welfare Officers. You will track and monitor queries and maintain databases. On occasion, you may be required to carry out home visits.
Key Responsibilities:
Receive email and telephone queries for the service, act as the first port of call for the Education Welfare Service.
Maintain the Capita One database for children missing education, elective home education, school attendance and fixed penalty notices
Liaise as appropriate with schools, parents and other agencies on a range of issues for the Education Welfare Service.
Provide information and advice on a range of issues for the Education Welfare Service and to signpost where/when needed.
Be prepared to undertake home visits for the service under the instruction of the Education Welfare Officer
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.
This position is based at our Town Hall offices in Weston-super-Mare.
About You
We are looking for an individual who is passionate about Education Welfare and Inclusion, and who possesses the following skills and experience:
Essential Criteria:
Level 2 Maths and English or equivalent
An awareness and general understanding of legislation for attendance, Children Missing Education, Elective Home Education.
Ability to work with internal colleagues and partner agencies including schools and other teams within the Council.
Ability to prioritise own workload and work without close supervision and to seek advice when appropriate
Desirable Criteria:
Level 3 or 4 qualifications or equivalent to demonstrate technically specific skills relating to Business Support/ICT/Administration.
Evidence of a high level of ICT skills
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.
Competitive salary and benefits
Flexible working arrangements
Local Government Pension
Opportunities for professional development
Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
Opportunity to purchase up to an additional 10 days annual leave each year
Dedicated in house Wellbeing Team
Salary sacrifice Cycle to Work and Electric Vehicle schemes
Further details of our excellent rewards package can be found in our Benefits booklet.
How to Apply
If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.
Contact Information
For further information about the role, please contact Georgia Humphrey, Inclusion and Post-16 Participation Manager, at georgia.humphrey@n-somerset.gov.uk
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.