Neighbourhood Officer
| Posting date: | 09 June 2025 |
|---|---|
| Salary: | £19.7 to £22.5 per hour |
| Additional salary information: | Up to £22.50 per hour |
| Hours: | Full time |
| Closing date: | 16 June 2025 |
| Location: | Liverpool, Merseyside, L19 2JZ |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4695234_1749474988 |
Summary
We are seeking an experienced Neighbourhood Officer in Liverpool to support our social housing client on a temporary contract for a minimum of 3 months, paying up to £22.50 per hour with hybrid working.
Key responsibilities:
- Delivering a range of housing and tenancy management services across your patch, acting as a key contact for customers within the community
- Undertake a range of visits including viewings, tenancy audits, exchange inspections, tenancy reviews, new starter visits and attending evictions
- Dealing with abandonments, relationship breakdowns, assignments, unauthorised occupations including subletting, tenancy fraud and failures to allow access
- Manage your own caseload of low to medium level ASB, hate crime, safeguarding and other tenancy breaches including carrying out investigations, gathering evidence and witness statements
- Identifying customers at risk of tenancy failure, undertaking assessments of needs and implementing positive interventions or signposting to external agencies to support the sustainment of tenancies
- Responding to general enquiries or complaints from customers and local MPs
- Discharging all legal, regulatory and insurance duties within your portfolio
What you'll need to succeed
- Experience of managing stock, delivering housing and tenancy management services including managing nuisance & ASB
- Good knowledge of housing legislation and best practice
- Strong communication and interpersonal skills with the ability to manage professional relationships with tenants including challenging non-compliance
- Driving licence with access to own vehicle and valid business insurance
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Hybrid working with mileage reimbursement
- Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk