Senior Technician (Infrastructure)
| Posting date: | 09 June 2025 |
|---|---|
| Salary: | £35,964.00 to £43,780.00 per year |
| Additional salary information: | £35964.00 - £43780.00 a year |
| Hours: | Full time |
| Closing date: | 22 June 2025 |
| Location: | London, SE1 7NJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9196-25-1044 |
Summary
Below is direct from the official JD which is attached Job Summary There are many common services for Infrastructure that require a dedicated focus from a very specialised and defined skill set. These services are now delivered from highly complex platforms that provide common capabilities and economies of scale. This job will hold responsibility for assisting with the day to day administration of technologies within the Infrastructure Systems Team. These responsibilities include establishing and maintaining an Incident, Change, and Problem Management Framework, performance/capacity planning and reporting, identified and reported through the Service Desk. They will also operate and administer the server estate and back up routines. This role monitors the back-up routines, performs data recovery and administers the tape back up library. In addition, they will work with any third parties or suppliers with secure access to our data centres and dealing with any escalations from the SD or other technical teams. Services provided by this team Access Management utilising Active Directory Authentication, incorporated with Active Directory Federated Services. Automation delivered by System Centre Configuration Manager, and System Centre Orchestrator/Desktop Central. Key Relationships Infrastructure Systems Team IT service management team Managed service providers External suppliers Trust IT Use Duties and Responsibilities Operate the back-up and server platform service catalogue (to specification, within tolerances) using Commvault Suite and Back-Up Exec Suite of tools Support of the back-up and server platform Responsible for the daily safe transportation of the data tapes between sites Construction and maintenance of manual storage library to house hardware Provide rapid response to hardware/software failure incidents between sites Assist in change & service transition for the back-up and server platform service catalogue Maintenance of infrastructure back-up platform and hardware Provide a 3rd line resolution path for service requests including incidents