Home Ownership Officer
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £21.45 per hour |
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | Lewisham, London, SE6 4RU |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP203084CT1757-RQ1535292-06062025 |
Summary
Home Ownership Officer needed in Lewisham, £21.45ph PAYE - Reference: RQ1535292
• Consult with leaseholders (statutory and non-statutory consultation) and assist with applications for dispensation.
• Issue Section 20 Notices and keep robust records of each contract.
• Deal with leaseholder enquiries via email, telephone, and face to face.
• Issue bills using Word templates and Excel mail merge.
• Build good working relationships with the local Tenant and Residents’ Associations and attend out of hours meetings when required.
• Respond to correspondence and complaints and provide drafts for member’s enquiries.
• Identify and record details of vulnerable residents, signpost residents for support as required.
• Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
• Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases. Carry out home / estate visits / inspections in a lone working capacity as required.
• Take legal action as necessary. Ensure all legal paperwork is completed to a high standard. Attend court hearings (including tribunal & mediation), representing the organisation positively at all times.
• Keep up to date with all relevant legislation and good practice issues relating to the role.
• Engage in generic team duties such as manning the wider team inbox.
• Assist Collection and arrears team section
• Assist RTB and service charge team section
This is a full time role on a Temporary basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.