Manager (Floating Support Service)
| Posting date: | 05 June 2025 |
|---|---|
| Salary: | £31,899.00 per year |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | Cardiff, Cardiff County |
| Remote working: | On-site only |
| Company: | Pobl Group |
| Job type: | Contract |
| Job reference: | 509129 |
Summary
We are seeking a dynamic and motivated leader with a proven track record of inspiring teams, driving strategic goals, and fostering a collaborative and inclusive work environment. This opportunity sits within our Cardiff Floating Support Team on a full-time, 1 year fixed-term basis.
It is essential that the successful candidate has a driver's license and access to a car.
What is great about this role?
Our Cardiff Floating Support team provides housing related support to people who are experiencing housing issues and have additional vulnerabilities. This role will involve managing our team of Floating Support Workers who work with people to support them with how to manage their home and finances, and wellbeing. In addition, they may need assistance with education, volunteering, looking for employment, mental and physical health needs and to help them integrate back into the community. Working with partner agencies is critical.
How can I make a difference?
Managing Cardiff Floating Support effectively is essential for achieving goals. You will inspire, challenge and manage your team to improve performance and outcomes for people who use our services. You will also be responsible for staff’s wellbeing, coaching, mentoring and supervision as well as enable the people who access our services to lead successful and independent lives.
You will:
Oversee the running of the service
Be responsible for the management of all staff including regular supervisions, training and development, HR procedures and recruitment and induction
Be responsible for the annual budget and monitoring the service’s income
Ensure that advice is given on welfare rights, permanent housing options and other associated information according to the needs and wishes of the customers
Monitor the service and produce and amend procedures as appropriate
Build relationships and liaise with external agencies
Who are we looking for?
You will have had previous experience in a support environment and have a good understanding of leadership and management.
In addition you will be able to demonstrate the ability to;
Strong leadership skills, with the ability to motivate and inspire a diverse team
Produce concise, accurate written reports
Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with customers, staff and community partners
Knowledge of homelessness issues
Ability to network by working in partnership with external agencies
Pobl benefits:
Full-time, 1 year fixed-term contract
A competitive salary of £31,899.00
Work Pattern: Hours are predominately worked between Monday to Friday, 9am to 5pm but flexibility is required as there may sometimes be weekend working.
Base/location: Cowbridge Road, Cardiff
26 days (pro rata) holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Bespoke learning pathway with the support from an experienced Learning and Development team
Internal Progression
Wellbeing and psychological support
Time for Talk service
45p per mile
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
It is essential that the successful candidate has a driver's license and access to a car.
What is great about this role?
Our Cardiff Floating Support team provides housing related support to people who are experiencing housing issues and have additional vulnerabilities. This role will involve managing our team of Floating Support Workers who work with people to support them with how to manage their home and finances, and wellbeing. In addition, they may need assistance with education, volunteering, looking for employment, mental and physical health needs and to help them integrate back into the community. Working with partner agencies is critical.
How can I make a difference?
Managing Cardiff Floating Support effectively is essential for achieving goals. You will inspire, challenge and manage your team to improve performance and outcomes for people who use our services. You will also be responsible for staff’s wellbeing, coaching, mentoring and supervision as well as enable the people who access our services to lead successful and independent lives.
You will:
Oversee the running of the service
Be responsible for the management of all staff including regular supervisions, training and development, HR procedures and recruitment and induction
Be responsible for the annual budget and monitoring the service’s income
Ensure that advice is given on welfare rights, permanent housing options and other associated information according to the needs and wishes of the customers
Monitor the service and produce and amend procedures as appropriate
Build relationships and liaise with external agencies
Who are we looking for?
You will have had previous experience in a support environment and have a good understanding of leadership and management.
In addition you will be able to demonstrate the ability to;
Strong leadership skills, with the ability to motivate and inspire a diverse team
Produce concise, accurate written reports
Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with customers, staff and community partners
Knowledge of homelessness issues
Ability to network by working in partnership with external agencies
Pobl benefits:
Full-time, 1 year fixed-term contract
A competitive salary of £31,899.00
Work Pattern: Hours are predominately worked between Monday to Friday, 9am to 5pm but flexibility is required as there may sometimes be weekend working.
Base/location: Cowbridge Road, Cardiff
26 days (pro rata) holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Bespoke learning pathway with the support from an experienced Learning and Development team
Internal Progression
Wellbeing and psychological support
Time for Talk service
45p per mile
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.