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Business Support Officer x 2

Job details
Posting date: 04 June 2025
Salary: £27,711 to £31,067 per year
Additional salary information: Part time role will be pro rata.
Hours: Full time
Closing date: 18 June 2025
Location: Police & Fire Headquarters, Portishead
Remote working: Hybrid - work remotely up to 2 days per week
Company: Avon Fire & Rescue Service
Job type: Temporary
Job reference: 1103 1104

Summary

Summary of role

We are recruiting two Business Support Officers to join us at Avon Fire & Rescue Service! One a Full Time position and the other Part Time (3 days a week)

This role sits within the Business Support Team and reports to the Business Support Manager. This is a generic admin support post and staff in this post may be requested to support other teams dependent on business need across the Service that requires this level of admin. This is in line with the Business Support Team’s approach to a flexible and agile workforce.

This role collaborates with their equivalent to support a variety of areas including, data protection, policy, insurance, corporate communications and projects.

Please make it clear in your application whether you are applying for the Full Time position, or the Part Time position. Working pattern for the Part Time position will be discussed with the successful candidate.

Some of the things you’ll be doing

• Collaborate effectively with the other Business Support Officer to plan, prioritise, and coordinate shared responsibilities, ensuring efficient completion of work within agreed timeframes.
• Manage a policy coordination process to support policy owners in maintaining up-to-date service policies. This includes providing guidance, proofreading documents, managing the SharePoint repository, communicating updates, and ensuring compliance with best practices.
• Process insurance claims by notifying potential claims to insurers, maintain accurate records, and ensue timely responses to information requests
• Provide administrative support to the Data Protection Impact Assessment (DPIA) process, with the opportunity to gain qualifications and/or experience in the legal requirements of this area.
• Support the Corporate Communications team with Fire Service events and logistics, which will include some travel to different AF&RS sites and event locations.
• Provide administrative and project support for Service initiatives and ad-hoc tasks, as directed by your line manager.
• Provide cover of Switchboard for three days over a fortnightly period.
• Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.

For the full job description and how to apply please visit our website: https://www.avonfire.gov.uk/careers/vacancies/business-support-officer/

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