DWP Commercial Systems Support Manager
| Posting date: | 03 June 2025 |
|---|---|
| Salary: | £42,614 to £45,081 per year |
| Hours: | Full time |
| Closing date: | 16 June 2025 |
| Location: | Leeds |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 406485/3 |
Summary
If you like a challenge, you’ll feel at home with us at the Department for Work and Pensions (DWP). We’re a big organisation, with big challenges, big opportunities and we’re building a reputation for pushing the governments agenda to get people back to work. If you are passionate, proactive, and can take ownership, and share our commitment to inclusion and innovation, we want to hear from you.
Making the Difference
The DWP is one of the UK's biggest government departments, building services that make a real difference to the lives of 20 million people. Commercial Directorate (CD) is one of the leading government procurement functions, is commercially unique and presents an attractive challenge for anyone wanting to advance their procurement career.
Our Inclusive Culture
We continue to grow our inclusive, diverse culture and focus on making CD a fabulous place to work. A culture where all our people feel themselves, feel valued, empowered, and have a voice that’s heard. We do this well and as a result have a culture where innovation is driven at all levels and by everyone!
The Systems role is a pivotal role within our team structure and will deliver first line end-user system support for the Atamis eProcurement System, other commercial systems like the central digital platform.
The role will involve undertaking Training Needs Analysis, developing and delivering training, maintaining and improving system guidance.
The role will be instrumental in maintaining the current system, resolving system issues, administering Key Performance Indicators and engaging with Stakeholders to ensure data Quality.
Working with internal and external stakeholders, such as systems providers, Cabinet Office and Other Government Departments, to identify short term system improvements and emerging requirements and reporting.
The post holder will report to the Commercial Operations and Strategy Systems manager and will be supported by a small team of commercial system subject matter experts.
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