Quality Assurance and Communications Lead
| Posting date: | 03 June 2025 |
|---|---|
| Salary: | £35,964.00 to £43,780.00 per year |
| Additional salary information: | £35964.00 - £43780.00 a year |
| Hours: | Full time |
| Closing date: | 17 June 2025 |
| Location: | London, SE6 4JF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9334-25-0523 |
Summary
Recruitment:1) To support with MHST recruitment including local induction for new staff and to act as the interface for the service with Human Resources, ensuring the recruitment process is efficient and timely and meets the requirements for staff working with children and young people.2) Once a start date is agreed to liaise with the relevant line manager for the new staff member to ensure an induction programme is in place. Training:1) To be a designated Fire Warden or First aider within the Kaleidoscope Centre and attend meetings, as required.2) To participate in personal development and training programmes as agreed. Staffing:1) To create and keep up-dated the supervision and line management structures for the MHST which incorporates the details of the posts i.e.. staff members name, role title, WTE, grade. To regularly check this information with the teams and against the establishment on the budgets.2) To update and maintain the absence information recorded on the E-Rostering system on behalf of the MHST. Financial Management:1) Make purchases or order equipment on behalf of senior staff, through e-Procurement or Digital Services.2) Arrange for the payment of conferences, study days etc by completing the paperwork on e-Procurement.3) Ensure that all financial matters are dealt with in accordance with the Trusts Standing Financial Instructions (SFIs). Project Management:1) The lead on, or work closely with, the MHST on specific management projects and audits, as required. Service Requirements:1) To have a detailed knowledge and understanding of the work and services being provided within the MHST and Lewisham CAMHS and to act as a point of information and communication within the service.2) To review, improve, update and implement administrative systems with the admin and business manager, consulting with the Service Managers where necessary.3) Provide day to day operational support to clinical and professional leads within the service, including diary management, administrative duties, taking minutes and managing action logs at senior meetings.4) The post holder will be expected to oversee the use of Electronic Patient Journey System (ePJS) and the uploading of new referrals as well as monitoring performance alongside CSLs so that the service meets its operating targets, though timely reports and support.5) To have a flexible and adaptable approach to work, with the ability to keep to tight deadlines and to prioritise flexibly.6) To maintain a detailed awareness and knowledge of Child and Adolescent services to answer queries from both internal and external enquiries.7) To have a good working relationship and a detailed awareness of all Trust and Corporate Departments.8) Act in a professional manner always, respecting the interests of children, young people and their families being seen by the professional staff and keeping confidential any information on their treatment.9) Monitor and report on data relating to quality assurance for NHSE/ ICS and internal use. 10) Line management to the Band 4 senior business administrator for MHST 11) Deputise as necessary for other members of the team Career Progression pathways and development opportunities: We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer ongoing training and development.