Site Soft Services Manager | Guy's and St Thomas' NHS Foundation Trust

Posting date:	27 May 2025
Salary:	Not specified
Additional salary information:	£70,387 - £80,465 p.a inc HCA
Hours:	Full time
Closing date:	29 June 2025
Location:	London, SE1 7EH
Company:	Guys and St Thomas NHS Foundation Trust
Job type:	Permanent
Job reference:	7225775/196-ESS1571-S

Summary

Do you have strongexperience in managing large and complex soft facilities management teams?

Do you have a background in Catering and Housekeeping along with experience in managing budgets?

If you thrive in fast-paced, driven environments, able to deliver and can quickly adapt to changing environments, this could be the role for you.

You will need to communicate clearly and confidently with stakeholders at all levels, beorganised, passionate, an innovative thinker and eager to drive teams.

Responsible for the management of a diverse group of staff and professions, delivering highly complex operational services, you will join a dynamic and skilled team and have the opportunity to build on the strengths of the current services.

You will be flexible to adapt to future changes to ensure the needs and objectives of the Trust are met.

St Thomas' Site Soft Services provides critical front-line operational services which have a fundamental role in supporting clinical activities within the Trust. Our focus is on providing a high quality hospital environment and experience for patients, achieved by setting new and improved standards and by fostering a strong overarching patient-focused approach.


• Support the Head of Site Soft Services in providing strategic leadership and direction for Housekeeping and Patient Food Services, in St Thomas’ Soft Services to ensure the delivery of an effective, high quality and cost-effective service to Essentia sites including internal and external clients.
• Agree annual service requirements with Head of Site Soft Services and Site General Manager for the provision of soft facilities management services to agreed delivery and operating standards.
• Ensure operational plans and objectives are in place for all service teams and their services and ensure they are monitored and aligned to the appraisal process.
• Lead the development, provision and operational management of Soft FM services to GSTT and Evelina London Children’s Hospital.
• To undertake a range of specific projects, some of which will be complex in nature, to develop policies, systems and procedures which are compatible with the existing and strategic direction and have an impact Trust-wide.
• Ensure staff structures are organised to achieve maximum effectiveness in delivering Essentia’s objectives.
• Manage budgets and ensure expenditure and income is within the agreed financial plans and budget. Continually seek cost and quality efficiencies.

We offer a dynamic challenging job, in a fast moving, flexible working environment. We have a strong commitment to your personal and professional development.

In addition, we offer excellent benefits, such as:
• A minimum of 27 days annual holiday allowance (not including bank holidays), plus the option to buy and sell. Increasing to 29 days after 5 years and 33 days after 10 years
• The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.
• Interest free Season Ticket Loan
• Long Term Service Awards
• Subsidised on-site nurseries and childcare vouchers
• A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
• Ride to work scheme
• Employee assistance programme
• Free staff counselling service
• Free stop smoking service

Our Trust values: We are Caring, Ambitious, Inclusive

If you would like to join the team, please apply online.

Previous applicant need not apply

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.


This advert closes on Monday 9 Jun 2025