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SENIOR HOUSING ALLOCATIONS OFFICER - PART TIME
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £31,586 to £34,314 per year |
| Hours: | Part time |
| Closing date: | 13 June 2025 |
| Location: | HU6 9BX |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 32799 |
Summary
Hull City Council’s Housing Access Service is a multi-disciplinary function which provides comprehensive housing advice designed to prevent homelessness and rough sleeping. This service aids customers to find realistic and sustainable housing solutions which meet their needs from a range of options.
We are looking for a part-time (29.5hr p/w) Senior Housing Allocations Officer, based in the Allocations Team within the service. This team is responsible for letting the council’s available homes efficiently and within the Council’s Allocations Policy. This role will entail coordinating the Housing Allocations Team’s day-to-day activities, providing advice, guidance, and support to team members where needed to assist them with making the correct decisions for our customers. Requirements of this role include being the first point of contact for staff queries and deputising for certain duties in the absence of the Team Leaders. It also involves close working with external agencies and partners, building strong relationships to deliver the best outcomes for customers. The successful applicant will be required to monitor performance in relation to set KPI’s, identifying gaps in service and suggest workable solutions to improve service delivery for our diverse customer base.
When needed this role may be required to support with the advertising and allocating functions relating to the Councils Housing Stock. This will include carrying out customer interviews and accompanied viewings, visiting empty properties, and ensuring customers are kept up to date with the process and given appropriate advice. The successful applicant will ensure that properties are let in a timely and effective way, minimising rent loss to the Council.
The team operates on a citywide basis and officers may need to work from different locations throughout the city, according to the requirements of the service. The role will involve some lone working. If you are able to work flexibly within a team, if you’re customer orientated, performance driven, and can demonstrate a positive attitude to change, self-development and learning, please get in touch.
For an informal discussion about the role, please contact Remmie Aitcheson, Kailey Richardson or Helen Clarke, on 01482 612 368 or email allocations.managers@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
We are looking for a part-time (29.5hr p/w) Senior Housing Allocations Officer, based in the Allocations Team within the service. This team is responsible for letting the council’s available homes efficiently and within the Council’s Allocations Policy. This role will entail coordinating the Housing Allocations Team’s day-to-day activities, providing advice, guidance, and support to team members where needed to assist them with making the correct decisions for our customers. Requirements of this role include being the first point of contact for staff queries and deputising for certain duties in the absence of the Team Leaders. It also involves close working with external agencies and partners, building strong relationships to deliver the best outcomes for customers. The successful applicant will be required to monitor performance in relation to set KPI’s, identifying gaps in service and suggest workable solutions to improve service delivery for our diverse customer base.
When needed this role may be required to support with the advertising and allocating functions relating to the Councils Housing Stock. This will include carrying out customer interviews and accompanied viewings, visiting empty properties, and ensuring customers are kept up to date with the process and given appropriate advice. The successful applicant will ensure that properties are let in a timely and effective way, minimising rent loss to the Council.
The team operates on a citywide basis and officers may need to work from different locations throughout the city, according to the requirements of the service. The role will involve some lone working. If you are able to work flexibly within a team, if you’re customer orientated, performance driven, and can demonstrate a positive attitude to change, self-development and learning, please get in touch.
For an informal discussion about the role, please contact Remmie Aitcheson, Kailey Richardson or Helen Clarke, on 01482 612 368 or email allocations.managers@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
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