Recreation Administration Officer
| Posting date: | 28 May 2025 |
|---|---|
| Salary: | £26,123 per year |
| Additional salary information: | The salary will be pro rata'd |
| Hours: | Full time |
| Closing date: | 11 June 2025 |
| Location: | SO43 7NH |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 408043/1 |
Summary
The Recreation Administrative Officer will deliver a range of administrative support to Forestry England’s South District Recreation team, with a focus being on Volunteer Administrative support. This comprises working as part of a team providing organisational support, signposting and undertaking a range of administrative tasks including use of a Customer Relationship Management programme to help volunteering programmes run smoothly.
· Provide day-to-day administrative support on tasks such as checking and maintaining accurate records of events, data and training. · Champion Forestry England’s change project of integrating a new Customer Relation Management system into business wide work streams, including volunteer management. Work with the National team to ensure interim processes are maintained and future changes embraced. · Enter data into relevant systems and ensure data quality to include extensive use of internal Volunteer Management software. · Give support and guidance to colleagues on Forestry England systems, software, policies and processes with particular focus on Volunteer management and the Customer Relation Management system where applicable to volunteering. · Monitor and manage emails and phone calls from internal and external stakeholders, handling inquiries and requests promptly and professionally. · Liaise and meet with volunteers face to face at occasional meetings when relevant to maintaining administrative records e.g. training, recruitment, induction documentation and support. · Communicate and work closely with District Recreation and National Volunteer colleagues (especially the South District Volunteer Coordinator) delivering work to a high standard, accurately and timely. · Provide accurate and timely communication with the Recreation/Volunteer team, responding to queries and requests as appropriate including organising of occasional events, meetings and other activities. · Support in preparing and distributing project documents and reports for Recreation team. · Occasional travel within the District as required. |
Proud member of the Disability Confident employer scheme