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Waiting List Co-ordinator
| Posting date: | 27 May 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 10 June 2025 |
| Location: | Loughborough, LE11 5JY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9358-25-0379 |
Summary
Supervision Supervise band 2 endoscopy admin staff to ensure booking and admin tasks are completed accurately, in line with agreed processes and in a timely manner Allocate and distribute tasks to band 2 admin staff as appropriate Co-ordinate/General Co-ordinate the cancer 2 week wait referrals using the agreed processes to appropriate hospital sites, recording activity as identified. Ensure that all patient referrals for endoscopy are added to the assigned waiting lists appropriately. Be the contact point for named clinicians in relation to booking/ list queries Be aware of the relevant case mix of patients for the different sessions when booking appointments to ensure all lists are fully utilised. Ensure emergency and non-routine demands for appointments are dealt with promptly and effectively. Change/bring forward appointments as necessary ensuring that all systems are updated accurately Provide an informative, accurate and courteous telephone enquiry service to health and social professionals. Training To provide ongoing support/training of all colleagues in relation to departmental procedures, hospital systems and patient pathways. Booking Contact patients to agree their admission date and time making sure treatment is within their 18 week pathway. Offering earlier dates when required in order to meet the 18 week deadline. Answer telephone enquiries in a polite and efficient manner, as necessary and within the booking guidelines and be flexible to provide a call-centre type service as appropriate. To liaise with nursing and admin staff regarding pre-op assessment dates for patients. Data Quality To ensure that the data inputted onto PAS/SOLUS is correct and as complete as possible. To actively source missing data from the patients record on PAS/SOLUS, via such means as is necessary. Accurate RTT Management for deliverance of patient pathway and diagnostic targets. Validation of PTL/Data Quality reports as required