Domestic Abuse Helpline Advisor
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | £14 to £20 per hour |
| Additional salary information: | hybrid working |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | Southall, London, UB1 3BL |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Morgan Hunt UK Ltd |
| Job type: | Temporary |
| Job reference: | JN -052025-217199_1747750201 |
Summary
Job Title: Domestic Abuse Helpline Advisor
Location: West London - Opportunity for hybrid work after training and induction
Contract: Temporary for 2-3 months
Hours: Monday to Friday 9am - 5pm
Salary: £14-20 per hour
Reports to: Services Manager
To provide confidential, high-quality advice and support to Black and minoritised women and girls affected by violence against women and girls (VAWG).
- Provide trauma-informed advice via helpline and email.
- Conduct needs and risk assessments and make appropriate referrals.
- Maintain accurate case records and support reporting requirements.
- Work closely with internal teams to ensure joined-up support.
- Liaise with external agencies for coordinated care.
- Uphold organisational policies, especially around safeguarding and equality.
- Attend team meetings, supervision, and training.
This role requires flexibility and commitment to supporting vulnerable women and girls with empathy and professionalism.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.