Housing Enforcement & Domestic Abuse Specialist
| Posting date: | 11 June 2025 |
|---|---|
| Salary: | £18.58 per hour |
| Hours: | Full time |
| Closing date: | 18 June 2025 |
| Location: | Hillingdon, Uxbridge |
| Remote working: | On-site only |
| Company: | VEESUPPORTSERVICES LTD |
| Job type: | Temporary |
| Job reference: |
Summary
1. People Management
No direct supervisory responsibility however may be requirement to assist in induction and training of peers and new employees.
2. Resident & Community Contribution
To demonstrate an understanding of the Council's Customer Care Standards and ensure that these standards are understood by staff and met in order to deliver the Council's vision of 'putting our residents first'.
Act as a beacon of knowledge and awareness to vulnerable individuals, 'troubled families' and groups during significant periods of change and uncertainly.
3. Operational Service Delivery
Casework
Domestic Abuse
• To undertake interviews and Risk Assessments with victims, their families where appropriate and perpetrators of abuse as needed, to analyse and evaluate information to provide a holistic assessment of risk and need.
• To assess and balance risk and protective factors within a legislative, best practice and policy framework.
• To communicate effectively with victims, their families where appropriate and perpetrators as needed, ensuring that their views are heard and recorded accurately
• To establish rapport and build a respectful, honest, and safe relationship with victims, their families where appropriate and perpetrators as needed
• To provide and present written and verbal reports which are concise, informative and based on analysis of complex evidence
• To undertake risk reduction interventions using a range of methodologies
• To utilise problem solving skills within the context of a professional relationship with victims, their families where appropriate and perpetrators as needed
• To use research findings and statutory guidance to inform practice
• To understand, respect and promote the rights of victims
• To ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with procedures
Anti Social Behaviour
Responsible for the effective management of an allocated caseload in line with the model of service and presenting level of risk.
Undertake interviews and Risk Assessments with victims, their families where appropriate and perpetrators to provide a holistic assessment of risk and need.
Establish rapport and build a respectful, honest and safe relationship with victims, their families where appropriate and perpetrators
Produce and present written and verbal reports which are concise, informative and based on analysis of complex evidence
Understand, respect and promote the rights of victims
Ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with procedures
• Provision of high quality short- and longer-term complex and High Risk case work management associated with vulnerable perpetrators of anti-social behaviour.
• Ensure the ongoing assessment and management of risk to prevent and mitigate the potential for harm to any resident.
Work with appropriate services to ensure unmet needs are recognised, assessed and met to provide the most appropriate response to presenting behaviours.
To protect individuals, communities and the Council's reputation, ensure that appropriate formal actions are taken in response to tenancy breaches associated with unacceptable behaviours.
As part of effective casework management, ensure that an appropriate level of investigation is undertaken, and good quality contemporaneous notes made.
Undertake dynamic assessment of risk so as to effectively manage a varied caseload and ensure that priorities are recognised and responded to in a timely manner.
Deliver tailored and innovative interventions and support which overcome presenting barriers to engagement, achieve resolution of tenancy breaches and secure long term tenancy sustainment.
Develop and maintain a mature, comprehensive and effective partnership network which can be drawn upon to address presenting needs and casework issues.
Develop and maintain a mature, comprehensive and effective partnership network which can be drawn upon to address presenting needs and casework issues.
In conjunction with the Council’s legal team, prepare cases for legal action including compiling Notices of Seeking Possession and Demotion, Mandatory Notice of Seeking Possession, Community Protection Notices, Schedules to Notices, Closure Orders, Injunctions and Possession proceedings.
Collate and prepare witness statements and assist in preparing the councils case for court.
Attend both County Court and Magistrates Court to present cases and represent the London Borough of Hillingdon by giving evidence in relation to case work.
Visit Institutions such as her Majesties Prisons and Psychiatric hospitals to interview clients and hand deliver legal documentation.
Maximise the inherent value of case closure as part of transferring [reduced] risk back to service teams.
.
Partnership with other agencies
• To ensure assessments include views from other agencies as part of undertaking a holistic analysis of needs/risks of victims and perpetrators
• To ensure good communication and liaison with other agency professionals
• To ensure that contacts and requests from other agencies are met with a helpful and timely response
• To have a good understanding of the roles and responsibilities of key agencies including their statutory responsibilities
• To share information as needed about victims, perpetrators and their families
No direct supervisory responsibility however may be requirement to assist in induction and training of peers and new employees.
2. Resident & Community Contribution
To demonstrate an understanding of the Council's Customer Care Standards and ensure that these standards are understood by staff and met in order to deliver the Council's vision of 'putting our residents first'.
Act as a beacon of knowledge and awareness to vulnerable individuals, 'troubled families' and groups during significant periods of change and uncertainly.
3. Operational Service Delivery
Casework
Domestic Abuse
• To undertake interviews and Risk Assessments with victims, their families where appropriate and perpetrators of abuse as needed, to analyse and evaluate information to provide a holistic assessment of risk and need.
• To assess and balance risk and protective factors within a legislative, best practice and policy framework.
• To communicate effectively with victims, their families where appropriate and perpetrators as needed, ensuring that their views are heard and recorded accurately
• To establish rapport and build a respectful, honest, and safe relationship with victims, their families where appropriate and perpetrators as needed
• To provide and present written and verbal reports which are concise, informative and based on analysis of complex evidence
• To undertake risk reduction interventions using a range of methodologies
• To utilise problem solving skills within the context of a professional relationship with victims, their families where appropriate and perpetrators as needed
• To use research findings and statutory guidance to inform practice
• To understand, respect and promote the rights of victims
• To ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with procedures
Anti Social Behaviour
Responsible for the effective management of an allocated caseload in line with the model of service and presenting level of risk.
Undertake interviews and Risk Assessments with victims, their families where appropriate and perpetrators to provide a holistic assessment of risk and need.
Establish rapport and build a respectful, honest and safe relationship with victims, their families where appropriate and perpetrators
Produce and present written and verbal reports which are concise, informative and based on analysis of complex evidence
Understand, respect and promote the rights of victims
Ensure all matters in respect of child and adult safeguarding are dealt with promptly, effectively and in line with procedures
• Provision of high quality short- and longer-term complex and High Risk case work management associated with vulnerable perpetrators of anti-social behaviour.
• Ensure the ongoing assessment and management of risk to prevent and mitigate the potential for harm to any resident.
Work with appropriate services to ensure unmet needs are recognised, assessed and met to provide the most appropriate response to presenting behaviours.
To protect individuals, communities and the Council's reputation, ensure that appropriate formal actions are taken in response to tenancy breaches associated with unacceptable behaviours.
As part of effective casework management, ensure that an appropriate level of investigation is undertaken, and good quality contemporaneous notes made.
Undertake dynamic assessment of risk so as to effectively manage a varied caseload and ensure that priorities are recognised and responded to in a timely manner.
Deliver tailored and innovative interventions and support which overcome presenting barriers to engagement, achieve resolution of tenancy breaches and secure long term tenancy sustainment.
Develop and maintain a mature, comprehensive and effective partnership network which can be drawn upon to address presenting needs and casework issues.
Develop and maintain a mature, comprehensive and effective partnership network which can be drawn upon to address presenting needs and casework issues.
In conjunction with the Council’s legal team, prepare cases for legal action including compiling Notices of Seeking Possession and Demotion, Mandatory Notice of Seeking Possession, Community Protection Notices, Schedules to Notices, Closure Orders, Injunctions and Possession proceedings.
Collate and prepare witness statements and assist in preparing the councils case for court.
Attend both County Court and Magistrates Court to present cases and represent the London Borough of Hillingdon by giving evidence in relation to case work.
Visit Institutions such as her Majesties Prisons and Psychiatric hospitals to interview clients and hand deliver legal documentation.
Maximise the inherent value of case closure as part of transferring [reduced] risk back to service teams.
.
Partnership with other agencies
• To ensure assessments include views from other agencies as part of undertaking a holistic analysis of needs/risks of victims and perpetrators
• To ensure good communication and liaison with other agency professionals
• To ensure that contacts and requests from other agencies are met with a helpful and timely response
• To have a good understanding of the roles and responsibilities of key agencies including their statutory responsibilities
• To share information as needed about victims, perpetrators and their families