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Outpatient Clinic Administrator
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | £29,485.00 to £31,088.00 per year |
| Additional salary information: | £29485.00 - £31088.00 a year |
| Hours: | Full time |
| Closing date: | 02 June 2025 |
| Location: | London, SE5 0BU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9213-25-0555 |
Summary
To meet and greet patients, check in and check out and book appointments in a timely and efficient manner. To communicate clearly, effectively and appropriately with the multi-disciplinary teams, patients and their family/visitors/carers. As the first point of contact in the department, ensure patients are made comfortable and treated with kindness respect and dignity To register patients on the Trusts Electronic Patient Records System (EPIC). To assist patients using the self-check-in kiosks. To assist patients with outpatient related queries when required. To provide a courteous, efficient follow-up appointment booking service to all patients. To resolve appointment booking issues with patients, clinical staff or administrative colleagues in an efficient and effective manner.