First Response Claims Coordinator – Motor Insurance
Posting date: | 28 April 2025 |
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Salary: | £22,500 per year |
Hours: | Full time |
Closing date: | 28 May 2025 |
Location: | Egerton, Bolton |
Remote working: | On-site only |
Company: | Red Dot Commercial Limited |
Job type: | Permanent |
Job reference: | BD-4R |
Summary
Full-time | Permanent | On-site | Salary starts from 22,500
As a First Response Claims Coordinator, you will be the first person our customers speak to after a motor incident. You’ll ensure claims are registered promptly, providing clear information and compassionate support.
Duties and Responsibilities:
Receive and document FNOL calls with accuracy and care.
Guide customers through the initial claims process.
Triage claims based on incident severity.
Collaborate with internal and external partners.
Help identify potential fraud indicators.
Ideal Candidate:
Previous FNOL or insurance claims experience is a plus.
Strong interpersonal and problem-solving skills.
Ability to manage sensitive information responsibly.
What we offer:
✔ Birthday leave, holiday sell scheme, bonuses
✔ Free parking, hybrid benefits, and professional development
✔ Mental health & first-aid support
✔ Fun, inclusive work culture
Drive your career forward—apply now and join our claims family.
As a First Response Claims Coordinator, you will be the first person our customers speak to after a motor incident. You’ll ensure claims are registered promptly, providing clear information and compassionate support.
Duties and Responsibilities:
Receive and document FNOL calls with accuracy and care.
Guide customers through the initial claims process.
Triage claims based on incident severity.
Collaborate with internal and external partners.
Help identify potential fraud indicators.
Ideal Candidate:
Previous FNOL or insurance claims experience is a plus.
Strong interpersonal and problem-solving skills.
Ability to manage sensitive information responsibly.
What we offer:
✔ Birthday leave, holiday sell scheme, bonuses
✔ Free parking, hybrid benefits, and professional development
✔ Mental health & first-aid support
✔ Fun, inclusive work culture
Drive your career forward—apply now and join our claims family.