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Social Care Consultant

Job details
Posting date: 16 April 2025
Hours: Full time
Closing date: 16 May 2025
Location: Leeds, LS1 5JF
Company: System C
Job type: Permanent
Job reference: REQ755C1

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Summary

At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.

What will I be doing?

As our Social Care Consultant, you'll play a vital role in ensuring our customers optimise the use of our solutions and maintain excellent compliance levels via thorough system health checks. You will look at CQC and Ofsted reports to identify areas for improvement or opportunities to up-sell additional functionality. In your role as Social Care Consultant, you'll liaise with product teams and our sales functions, informing them of changing market trends and requirements. Your knowledge of the sector, best practice and statutory obligations will be vital when advising on potential hot fixes.

As the Social Care Consultant, you will support the ongoing development and implementation of a customer-led configuration strategy, advocating for our company through regularly published thought leadership articles. An important part of this role will be carrying out gap analysis when we look to enter new legislative markets, working to ensure that our solutions remain compliant.

Representing the company positively at industry events and staying current with industry trends and legislative changes will be essential in this position.

What are we looking for?

To be a successful Social Care Consultant you should have:

  • A relevant social care qualification
  • Excellent communication skills
  • An ability to apply your knowledge in various settings
  • Extensive hands-on experience of working in social care
  • Good knowledge of CQC/Ofsted criteria
  • The confidence to present to and talk with senior stakeholders
  • An analytical mindset coupled with good IT literacy
  • Great instincts and willingness to use your initiative
  • The ability to provide professional expertise during the sales process
  • A full driving licence and access to your own vehicle

Any previous experience with System C products would be advantageous, as would being a registered social worker. Although this role is Leeds based, it will involve an element of travel that could be national and/or international. If this sounds like the role for you then apply now!

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