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Registration Authority Agent
| Posting date: | 10 April 2025 |
|---|---|
| Salary: | £31,081.00 to £33,665.00 per year |
| Additional salary information: | £31081.00 - £33665.00 a year |
| Hours: | Full time |
| Closing date: | 17 April 2025 |
| Location: | Carshalton, SM5 1AA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9343-25-0417 |
Summary
1. Registration and Smartcard Management Process new EPR system registrations, account amendments, and user role assignments. Issue and maintain NHS Smartcards, ensuring correct access permissions for staff. Conduct identity verification checks following national RA guidelines. Provide initial guidance to staff on logging in and using Smartcards correctly. 2. Administration and Compliance Maintain the RA and Learning Management System, ensuring accurate input and data integrity. Ensure compliance with national NHS RA policies and security protocols. Assist with audits and updates to RA processes to align with Trust and national requirements. Work closely with HR to manage starters, leavers, and temporary staff access. 3. User Support and Customer Service Act as the first point of contact for RA service queries, ensuring efficient and friendly support. Provide guidance to staff and managers regarding RA processes and Smartcard access. Coordinate with IT, HR, and clinical departments to resolve access-related issues. 4. Training and Engagement Support RA training sessions for staff and system sponsors. Assist in scheduling and communicating training dates, locations, and materials. Promote awareness of RA procedures via staff bulletins and internal communications. 5. Stakeholder Coordination Work with RA Managers, EPR Teams, HR, IT support staff, and external partners. Support collaborative RA initiatives across different NHS sites and organisations. Assist in maintaining system security and access levels for Trust employees and partners. 6. General Administrative Duties Maintain accurate RA records and reports. Assist in planning and coordinating RA-related meetings and events. Ensure room facilities and equipment are available and functional for Smartcard issuance and training.