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Business Analyst - Web Applications

Job details
Posting date: 24 March 2025
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 23 April 2025
Location: Equity House, Irthlingborough Road, Wellingborough,, NN8 1LT
Company: Booker Group
Job type: Permanent
Job reference: 25050

Summary

The Technical Business Analyst works within the Booker IS department, and is responsible for delivering effective, secure and efficient systems in digital to help improve customer satisfaction and cash profit. The role sits within the Web projects team and is responsible for the delivery of projects and changes for our web sites and apps. The ideal candidate will have experience of developing digital systems and web technology in a fast paced, customer focussed business, and will be enthusiastic about delivering system enhancements, analysing bugs and data, and finding solutions to complex issues

  • Drive to succeed and deliver projects, and to transition smoothly into ongoing service management.
  • Excellent communication with technical and non-technical colleagues to ensure project requirements are captured and understood correctly.
  • Creating user stories and identifying business benefits.
  • Good technical documentation skills, reviewing/ writing technical documentation with development teams and specialists.
  • Strong analytical skills to diagnose and prioritise issues/ UI improvements, helping design resolutions, diligently testing fixes through to final deployment.
  • Strong problem-solving skills and the ability to negotiate with multiple stakeholders to find solutions for technical challenges.
  • Experience of managing integrated e-commerce products (e.g., Sitecore Experience Commerce) incorporating Apps, modern website technologies and web development
  • Previous experience in APIs management and development
  • Good practical experience of web technologies like HTML, XML, CSS, Bootstrap, JavaScript.
  • Strong understanding of data analysis, database management, and system integration.
  • Proven experience of using testing and issue management tools such as Jira.
  • Knowledge and understanding of web site analytics tools such as Google Analytics, Google Tag Manager, BigQuery and ContentSquare.
  • Good technical project management background with successful delivery of change programs to time, quality and budget within an agile development framework.