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Turning Point Deputy Manager
| Posting date: | 20 March 2025 |
|---|---|
| Salary: | £33,000 per year |
| Hours: | Full time |
| Closing date: | 11 April 2025 |
| Location: | CM2 8LA |
| Remote working: | On-site only |
| Company: | CHESS Homeless |
| Job type: | Permanent |
| Job reference: |
Summary
Post: Turning Point Deputy Manager
Reporting to: Service Manager
Line Management Responsibility: Support Workers, Wellness Worker and Volunteers.
Hours per week: 37.5 hours
Salary Scale: £33,000
Overall purpose of the job
To be part of leading a team in providing safe and warm accommodation to enable support for residents to address the revolving door of homelessness.
To work alongside the Manager to deliver a high-quality service that supports individuals to maintain their tenancies, integrate into their communities, and develop greater independence and confidence.
Model a person-centred approach where residents are empowered to take control of their lives through supporting residents based on their values, preferences and needs.
Good knowledge on pathways for residents and their housing outcomes, disseminating this to the team.
Working hours: 37.5 hours weekly Monday to Sunday, with occasional evening, and bank holiday working.
Actual days, start/finish times maybe variable and in accordance with the service rota.
In collaboration with the senior management, the post holder will take overall responsibility for:
• Being part of leading on a housing project and the housing management responsibilities.
• Delivering high-quality services to residents and ensuring the success of the team.
• Supporting the team in promoting positive physical and mental health planned pathways for interventions – Safe living accommodation, opportunity for creating positive self-worth, confidence, job skills, education, accommodation ready, substance misuse, mental health, physical health, budgeting, relationships, life skills.
• Keep a record of the outcomes and measure the success of the interventions and sign posting opportunities.
• Offering a safe and healthy place to live for residents in a supportive community, where resident’s opinions are listened to, and shape their support.
Main duties & responsibilities:
LINE MANAGEMENT
• Providing leadership in the absence of the manager/ being the point of call for queries and direction from the team
• Create an environment where employees are able to work productively and develop professionally.
• Lead, motivate, and coach a team that aligns with the CHESS values.
• Be part of the recruitment and the induction process for new staff.
Person Specification
Essential
• Previous experience in a management role, preferably in supported housing or social care settings
• Managed a team in a fast-paced environment whilst delivering high productivity and performance.
• Strong leadership and coaching skills, with the ability to motivate and inspire a team.
• Excellent organisational skills, including the ability to manage resources and staff effectively.
• A genuine passion for supporting vulnerable individuals and helping them achieve greater independence.
• A good understand of relevant housing legislation and statutory duties.
• Excellent verbal and written communication skills
• Experience of working with other services and professional organisations
• Excellent interpersonal skills and enjoy working collaboratively.
• Enthusiastic and positive attitude
• Honest, respectful, reliable, non-judgmental.
• Strong awareness of professional boundaries
• Flexibility with working hours
• Good working knowledge of Microsoft Office & CRM systems
• Ability to deal with challenging behaviour with a non-confrontational approach.
• A commitment to the CHESS Mission Values and Aims
Desirable
• Awareness of the need for outcomes
• Experience of registered housing provision
• Experience of health and safety procedures
• Experience of working in an environment that requires confidentiality.
CHESS Homeless is committed to the safeguarding of adults, young people and children. This post is subject to a self-disclosure and a satisfactory return of a disclosure and barring service submission.
Contact Details
Please contact recruitment@chesshomeless.org for an application form and further details
Reporting to: Service Manager
Line Management Responsibility: Support Workers, Wellness Worker and Volunteers.
Hours per week: 37.5 hours
Salary Scale: £33,000
Overall purpose of the job
To be part of leading a team in providing safe and warm accommodation to enable support for residents to address the revolving door of homelessness.
To work alongside the Manager to deliver a high-quality service that supports individuals to maintain their tenancies, integrate into their communities, and develop greater independence and confidence.
Model a person-centred approach where residents are empowered to take control of their lives through supporting residents based on their values, preferences and needs.
Good knowledge on pathways for residents and their housing outcomes, disseminating this to the team.
Working hours: 37.5 hours weekly Monday to Sunday, with occasional evening, and bank holiday working.
Actual days, start/finish times maybe variable and in accordance with the service rota.
In collaboration with the senior management, the post holder will take overall responsibility for:
• Being part of leading on a housing project and the housing management responsibilities.
• Delivering high-quality services to residents and ensuring the success of the team.
• Supporting the team in promoting positive physical and mental health planned pathways for interventions – Safe living accommodation, opportunity for creating positive self-worth, confidence, job skills, education, accommodation ready, substance misuse, mental health, physical health, budgeting, relationships, life skills.
• Keep a record of the outcomes and measure the success of the interventions and sign posting opportunities.
• Offering a safe and healthy place to live for residents in a supportive community, where resident’s opinions are listened to, and shape their support.
Main duties & responsibilities:
LINE MANAGEMENT
• Providing leadership in the absence of the manager/ being the point of call for queries and direction from the team
• Create an environment where employees are able to work productively and develop professionally.
• Lead, motivate, and coach a team that aligns with the CHESS values.
• Be part of the recruitment and the induction process for new staff.
Person Specification
Essential
• Previous experience in a management role, preferably in supported housing or social care settings
• Managed a team in a fast-paced environment whilst delivering high productivity and performance.
• Strong leadership and coaching skills, with the ability to motivate and inspire a team.
• Excellent organisational skills, including the ability to manage resources and staff effectively.
• A genuine passion for supporting vulnerable individuals and helping them achieve greater independence.
• A good understand of relevant housing legislation and statutory duties.
• Excellent verbal and written communication skills
• Experience of working with other services and professional organisations
• Excellent interpersonal skills and enjoy working collaboratively.
• Enthusiastic and positive attitude
• Honest, respectful, reliable, non-judgmental.
• Strong awareness of professional boundaries
• Flexibility with working hours
• Good working knowledge of Microsoft Office & CRM systems
• Ability to deal with challenging behaviour with a non-confrontational approach.
• A commitment to the CHESS Mission Values and Aims
Desirable
• Awareness of the need for outcomes
• Experience of registered housing provision
• Experience of health and safety procedures
• Experience of working in an environment that requires confidentiality.
CHESS Homeless is committed to the safeguarding of adults, young people and children. This post is subject to a self-disclosure and a satisfactory return of a disclosure and barring service submission.
Contact Details
Please contact recruitment@chesshomeless.org for an application form and further details