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Customer Experience Supervisor - Maesteg Town Hall
| Posting date: | 20 March 2025 |
|---|---|
| Salary: | £25,293 to £28,090 per year |
| Hours: | Full time |
| Closing date: | 02 April 2025 |
| Location: | CF34 9DA |
| Remote working: | On-site only |
| Company: | Awen Cultural Trust |
| Job type: | Permanent |
| Job reference: | 52203 |
Summary
We are recruiting for a Customer Experience Supervisor in Maesteg Town Hall!
In this full-time role, you'll lead and motivate a team of Customer Experience Assistants to deliver exceptional service in our café and bars. You'll oversee recruitment, training, and rostering, ensuring efficient and cost-effective operations for events. Key responsibilities include acting as Duty Manager, liaising with external suppliers, maintaining stock levels, and ensuring compliance with policies and legislation.
We're looking for someone with a positive, innovative approach, excellent communication skills, and experience in customer service within an arts or events environment. If you have a passion for theatres and arts, and meet the essential criteria, apply now.
In this full-time role, you'll lead and motivate a team of Customer Experience Assistants to deliver exceptional service in our café and bars. You'll oversee recruitment, training, and rostering, ensuring efficient and cost-effective operations for events. Key responsibilities include acting as Duty Manager, liaising with external suppliers, maintaining stock levels, and ensuring compliance with policies and legislation.
We're looking for someone with a positive, innovative approach, excellent communication skills, and experience in customer service within an arts or events environment. If you have a passion for theatres and arts, and meet the essential criteria, apply now.
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.