Credit Hire File Handler
| Posting date: | 27 December 2024 |
|---|---|
| Salary: | £23,000 to £26,000 per year |
| Hours: | Full time |
| Closing date: | 26 January 2025 |
| Location: | BL6 |
| Remote working: | On-site only |
| Company: | Time Recruitment Solutions Ltd |
| Job type: | Permanent |
| Job reference: | 64692-64706 |
Summary
Credit Hire File Handler
Bolton
£23,000-£26,000
Are you experienced in credit hire and passionate about delivering exceptional service? Our client are seeking a knowledgeable and proactive Credit Hire File Handler to join their team.
This role offers a fantastic opportunity to investigate complex credit hire claims from both a tactical and strategic standpoint. As a File Handler, you will conduct in-depth and technical investigations on claims submitted by designated opponents, with a focus on claims up to a value of £25,000.
Joining their team will provide you with an incredible opportunity to gain further experience in investigating and reducing credit hire claims for our Insurer clients.
Benefits:
• 25 days of holiday per year, increasing with length of service (with the option to buy or sell 3 days)
• Hybrid working model (1 day in office, 4 days from home)
• Simply Health Care Cash Plan
• Pension Contribution
Key Accountabilities:
• Education: Minimum of 3 GCSEs or equivalent, with a degree preferred
• Ability to use own initiative
• Effective planning and prioritisation skills
• Excellent verbal and active listening abilities
• Strong telephone negotiation skills
• Adherence to work processes and strategies
• Ability to recognise and respond with sensitivity and tact
• Effective decision-making and composure under pressure
• Proficiency in Microsoft Word, Outlook, and experience with Case Management Systems preferred
• Minimum of 12 months experience in a credit hire environment
Technical knowledge to be developed:
• Understanding of Pre-Proceedings Credit Hire
• Familiarity with the life cycle of a file
• Knowledge of common law and litigation principles
• Comprehension of costs and protective offers
• Ability to prepare a case for litigation
Personal Development:
This role offers an opportunity to develop a range of legal skills under supervision.
The File Handler's aptitude and desire to transition to different business units (such as litigated fast track, fraud, or multi-track work) will determine further career progression.
Leadership potential may also lead to opportunities in deputy and team leader roles.
Competencies:
• Effective communication
• Prioritising and organising
• Client skills
• Adaptability
• Interpersonal skills
• Commercial awareness
• Drive to succeed
Working Hours:
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications:
• Experience handling credit hire files with evidence of managing own case load
• Education: Minimum of 5 GCSEs or equivalent, with a degree or LPC preferred
• Ability to use own initiative
• Effective planning and prioritisation skills
• Excellent verbal and active listening abilities
If you are interested in this role apply or email j.burke@time-recruitment.com