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Defence Business Services (DBS) Business Management Team Manager

Manylion swydd
Dyddiad hysbysebu: 18 Rhagfyr 2024
Cyflog: £36,530 bob blwyddyn, pro rata
Oriau: Llawn Amser
Dyddiad cau: 10 Ionawr 2025
Lleoliad: FY5 3WP, PR4 3JQ
Gweithio o bell: Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos
Cwmni: Ministry of Defence
Math o swydd: Parhaol
Cyfeirnod swydd: 383408

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Job description
Veteran Services (VS) is part of the Armed Forces and Veterans Team and is responsible for providing support to the Armed Forces (AF) community through a network of Case Managers across the UK and Republic of Ireland. We work with the Royal Navy, the British Army, the Royal Air Force, local authorities, voluntary organisations, service charities and OGD’s. The service provides assistance for those transitioning from service to civilian life, advising bereaved families, applying for armed forces compensation, and providing information and guidance on the support available to the AF community. Our Transition services are governed by the MOD’s Holistic Transition Policy as detailed in Joint Service Publication (JSP)100.
Joining VS offers the opportunity to be part of a professional, committed, energetic team, working in a high-profile, fast-paced subject area that attracts significant media and ministerial attention. You will be required to work at pace to achieve your objectives, support our collective aims and respond to the dynamic environment in which we operate.
Successful applicants will be provided with training to meet the demands of this role and are expected to maintain up to date and relevant skills and training whilst in post, both guided by Civil Service Required Learning and by independently identifying opportunities whilst in post.
Veterans Services is currently the subject of, and affected by, an independent review, which was commissioned by MOD and Cabinet Office Ministers to ensure the UK Government is providing the right support to the right people in an efficient, value for money way. The recommendations have now been published and are available on gov.uk – The Independent Review of UK Government Welfare Services for Veterans – GOV.UK (www.gov.uk).
The focus of this change program will continue throughout the rest of 2024/25 and beyond as following a change in government the new minister has recently unveiled his plan for ‘OP Valour’. To pursue this the minister has set up a task force to look at the services that support veterans.
The review and subsequent task force presents an exciting opportunity to be part of changing what we do and how we do it. You are strongly encouraged to familiarise yourself with the review detailed above and its recommendations to help you understand what changes we are likely to be implementing in due course. Such change will affect the focus and responsibilities of our roles. This position presents an exciting opportunity to influence and implement internal service change towards a one service, one team, one way ethos ‘OSOTOW’ ensuring this is completed being mindful of ministers evolving vision and sector developments.
VS has a national footprint and is currently covered by our 5 regional centres, which are based in - Kidderminster, Norcross, Centurion, Belfast, and Glasgow. We are recruiting for a Business Management Team Manager to work from Norcross or Weeton Barracks.
Business Management Team (BMT) is an integral component to Veterans Services (VS) which includes our customer facing field teams. Supporting Veterans Services (VS) delivery, continuous improvement and business continuity, reviewing and ensuring synergy with DBS Business Management Team and processes. Monitoring and reporting on VS performance, maintain VS Knowledge Base, review, and identify additional staff training requirements, utilising statistical data, reporting to management team in line with policy and process.
VS BMT Manager is a key role as we move towards a new model of delivery. In addition to the below responsibilities the next 12 months will significantly focus on building a robust Team, leading on workstreams to ensure the smooth efficient and processes to support the AF community. These will be an expectation to travel to different sites as required to facilitate the above.
You will be required with internal stakeholders and colleagues by all suitable means, including face to face, email, phone and a range of meeting platforms including Skype, MS Teams. You will have confidence and/or familiarity with MS Office applications, including MS Teams, Word, Excel, One Note and a willingness and aptitude for learning new IT skills.
Travel throughout your designated area of responsibility will be required and a valid driving licence is required. Occasional national travel and overnight stays will be necessary as part of the role to fulfil team training and meeting requirements.