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Business Administration Officer, Durham 20hr/wk
| Posting date: | 25 October 2024 |
|---|---|
| Salary: | £13.48 per hour |
| Hours: | Part time |
| Closing date: | 08 November 2024 |
| Location: | 12 Brockwell Court, Willington, Durham, DL15 0UT |
| Remote working: | On-site only |
| Company: | Cornerstone Supported Housing and Counselling Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
******In order for us to consider your application which meets our essential criteria, please email your CV and covering letter to sales@cornerstone-north.org by Friday 8th November, clearly stating the role you are applying for****
Job Title: Business Administration Officer, Durham 20hr/wk
Our company is expanding and we are looking for a committed Business Administration Officer to join our dedicated team
Job Summary: The Business Administration Officer provides essential support across all departments within Cornerstone Supported Housing and Counselling. This role assists with workshop and hub operations, coordinates maintenance tasks, supports staff and volunteers, handles general administrative duties, and addresses customer service inquiries. Additionally, the Officer collaborates with the Office Manager on operations, inventory oversight, technology, and event planning for various projects and events. The role may also adapt to meet the evolving demands of the charity and its client base.
Hours: 20 hours per week – with a view of increasing hours
Salary: £13.48/hour - £14019.20/annum
Key Responsibilities:
1. Workshop and Hub Operations:
o Order Processing: Receive and process orders ensuring accurate recording and tracking.
o Spreadsheet Maintenance: Update and maintain spreadsheets related to workshop and retail operations, assisting the Office Manager in data consolidation and inventory tracking.
o Delivery Coordination: Support the Office Manager in coordinating deliveries and collections for efficient operations.
o Hub Support: Actively assist in the daily operations of hubs and retail environments, ensuring a welcoming and efficient experience for clients and visitors.
2. Maintenance Coordination:
o Utilities Oversight: Oversee utilities for properties and hubs; assist with utility setups.
o Documentation: Support the leads in maintaining documentation, scheduling maintenance, and ensuring compliance with health and safety regulations.
o Compliance Management: Ensure that organisational vehicles and hubs remain compliant with all relevant regulations and maintain proper documentation related to their maintenance.
3. Customer Service:
o Query Resolution: Address customer inquiries and resolve issues related to orders and services, ensuring excellent customer service and prompt responses.
4. Staff and Volunteer Support:
o Inductions: Assist in conducting staff inductions, ensuring new employees understand organisational policies.
o Records Management: Maintain accurate staff records and communicate policy changes.
o Event Coordination: Help organise staff and volunteer events to foster a positive organisational culture.
5. Administrative Duties:
o Procurement: Coordinate the procurement process for essential items, supporting the Office Manager in inventory consolidation and cost-saving opportunities.
o Financial Support: Assist with overseeing rents and financial transactions, maintaining records of expenditures and supporting invoicing processes.
6. Technology Management:
o Device Oversight: Provide support for technology use, including troubleshooting and maintenance of devices across the organisation.
7. Event Planning and Coordination:
o Project Events: Support the planning and execution of new projects and events, including fundraising campaigns, sales, and community support, in collaboration with the Office Manager.
Qualifications and Essential Requirements:
• Level 3 or above in Business Administration or a related field (or equivalent work experience).
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in relevant software, including spreadsheet management.
• Prior experience in administrative roles, preferably within a non-profit or social services organisation.
• Familiarity with financial management and budgeting is a plus.
• Flexibility and adaptability to meet the evolving needs of the charity and its client base.
• Excellent time management
• Attention to detail
• Proactive, can-do attitude
• Clean drivers license – car owner. Travel may be required to other sites
• Flexible and compassionate nature
• Track record of implementing and enhancing processes and procedures
• Able to work in dynamic environments
Summary: The Business Administration Officer is crucial in supporting administrative functions across all departments of Cornerstone Supported Housing and Counselling. By assisting with workshop and hub operations, maintenance coordination, customer service, staff and volunteer support, and general administrative tasks, the Officer ensures the smooth operation of the organisation.
This role also aids the Office Manager in overseeing inventory, technology, and planning for various projects and events, while ensuring that both vehicles and hubs remain compliant with all relevant regulations. The Officer’s adaptability will be essential in meeting the changing demands of the charity and its clients.
If you have the essential qualities and skills we need, you can enjoy the following benefits:
• Make a positive difference to the lives of vulnerable members of the community
• Work with a great team of compassionate people
• Free parking
• Free use of the gym
• Staff discount on outdoor furniture
• Scope to develop within the charity
In order for us to consider your application, please email your CV and covering letter to sales@cornerstone-north.org by Friday 8th November, clearly stating the role you are applying for.
Job Title: Business Administration Officer, Durham 20hr/wk
Our company is expanding and we are looking for a committed Business Administration Officer to join our dedicated team
Job Summary: The Business Administration Officer provides essential support across all departments within Cornerstone Supported Housing and Counselling. This role assists with workshop and hub operations, coordinates maintenance tasks, supports staff and volunteers, handles general administrative duties, and addresses customer service inquiries. Additionally, the Officer collaborates with the Office Manager on operations, inventory oversight, technology, and event planning for various projects and events. The role may also adapt to meet the evolving demands of the charity and its client base.
Hours: 20 hours per week – with a view of increasing hours
Salary: £13.48/hour - £14019.20/annum
Key Responsibilities:
1. Workshop and Hub Operations:
o Order Processing: Receive and process orders ensuring accurate recording and tracking.
o Spreadsheet Maintenance: Update and maintain spreadsheets related to workshop and retail operations, assisting the Office Manager in data consolidation and inventory tracking.
o Delivery Coordination: Support the Office Manager in coordinating deliveries and collections for efficient operations.
o Hub Support: Actively assist in the daily operations of hubs and retail environments, ensuring a welcoming and efficient experience for clients and visitors.
2. Maintenance Coordination:
o Utilities Oversight: Oversee utilities for properties and hubs; assist with utility setups.
o Documentation: Support the leads in maintaining documentation, scheduling maintenance, and ensuring compliance with health and safety regulations.
o Compliance Management: Ensure that organisational vehicles and hubs remain compliant with all relevant regulations and maintain proper documentation related to their maintenance.
3. Customer Service:
o Query Resolution: Address customer inquiries and resolve issues related to orders and services, ensuring excellent customer service and prompt responses.
4. Staff and Volunteer Support:
o Inductions: Assist in conducting staff inductions, ensuring new employees understand organisational policies.
o Records Management: Maintain accurate staff records and communicate policy changes.
o Event Coordination: Help organise staff and volunteer events to foster a positive organisational culture.
5. Administrative Duties:
o Procurement: Coordinate the procurement process for essential items, supporting the Office Manager in inventory consolidation and cost-saving opportunities.
o Financial Support: Assist with overseeing rents and financial transactions, maintaining records of expenditures and supporting invoicing processes.
6. Technology Management:
o Device Oversight: Provide support for technology use, including troubleshooting and maintenance of devices across the organisation.
7. Event Planning and Coordination:
o Project Events: Support the planning and execution of new projects and events, including fundraising campaigns, sales, and community support, in collaboration with the Office Manager.
Qualifications and Essential Requirements:
• Level 3 or above in Business Administration or a related field (or equivalent work experience).
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in relevant software, including spreadsheet management.
• Prior experience in administrative roles, preferably within a non-profit or social services organisation.
• Familiarity with financial management and budgeting is a plus.
• Flexibility and adaptability to meet the evolving needs of the charity and its client base.
• Excellent time management
• Attention to detail
• Proactive, can-do attitude
• Clean drivers license – car owner. Travel may be required to other sites
• Flexible and compassionate nature
• Track record of implementing and enhancing processes and procedures
• Able to work in dynamic environments
Summary: The Business Administration Officer is crucial in supporting administrative functions across all departments of Cornerstone Supported Housing and Counselling. By assisting with workshop and hub operations, maintenance coordination, customer service, staff and volunteer support, and general administrative tasks, the Officer ensures the smooth operation of the organisation.
This role also aids the Office Manager in overseeing inventory, technology, and planning for various projects and events, while ensuring that both vehicles and hubs remain compliant with all relevant regulations. The Officer’s adaptability will be essential in meeting the changing demands of the charity and its clients.
If you have the essential qualities and skills we need, you can enjoy the following benefits:
• Make a positive difference to the lives of vulnerable members of the community
• Work with a great team of compassionate people
• Free parking
• Free use of the gym
• Staff discount on outdoor furniture
• Scope to develop within the charity
In order for us to consider your application, please email your CV and covering letter to sales@cornerstone-north.org by Friday 8th November, clearly stating the role you are applying for.