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Membership and Administration Officer with The Haurun Club
| Posting date: | 07 October 2024 |
|---|---|
| Salary: | £30,000 to £32,000 per month |
| Additional salary information: | Success bonuses |
| Hours: | Full time |
| Closing date: | 06 November 2024 |
| Location: | London, UK |
| Remote working: | Fully remote |
| Company: | The Haurun Club Ltd |
| Job type: | Permanent |
| Job reference: | THCao1 |
Summary
Exclusive Online Private Membership Clubs
Remote / London - 1 day in the London office each month, balancing days working from home.
Basic Salary up to £32,000 dependant on experience plus excellent benefits and success bonuses, which can elevate the annual salary beyond £50,000.
Full Time Permanent Role
The Haurun Club is a professional membership body based in Central London is seeking several Membership and Administration Officers to join their team of fifteen clubs. The first appointed employee starting in February 2025 and balancing roles within six months thereafter.
The Role as Membership and Administration Officer
The Membership and Administration Officer is a new role reporting to the Head of Business Services. The postholder will quintessentially provide administrative support to enable us to effectively manage all of our membership activities. This will include keeping our membership data up to date and responding to enquiries from both prospective and existing members, and commercial associates. The postholder will also contribute to ensuring a positive membership experience throughout the member life cycle (supporting prospects, onboarding of new members, management of existing members). The postholder will support the production of data and insight so we better understand what our members think, as well as being involved in the integration of a new CRM system.
Essential skills
- Practical experience supporting memberships within a professional body or membership association or an equivalent professional experience e.g. customer services that gives you the confidence that you could deliver what we need.
- Support the implementation of a new CRM system, becoming a super user and helping the rest of the team to use the system effectively and consistently.
- Manage the process for prospective members responding quickly to new expressions of interest and working closely with the rest of the team to arrange introductory meetings etc.
- Input and attendance to events.
- Manage the membership mailbox.
- Make changes to database of member contacts.
- Support a smooth annual retention and invoicing process.
Desirable attributes
- Experience in any one or more of the following Club genres which are located on our website. Please take a look at our Clubs which include: Art, Wine, Property, Interiors, Health, Relationships, Dining, Events, Sporting, Fashion, Tailoring, Private Luxury Travel, Yachts, Cars, Jets, Legal, Chambers, Finance, Investment, Estate Agency, Fixtures Fittings and Equipment, Sales, Executive Assistant, Personal Assistant.
- Experience of working in a professional membership organisation/charity.
- Experience of producing reports, promotion and media decks
- Educated to degree level.
- Experience of a CRM system.
- Membership marketing experience, with a focus on member recruitment and retention strategies or equivalent.
To apply for this role please send your CV
Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 90 working days please deem your application as unsuccessful on this occasion.
The Haurun Club is an exclusive, online private Members Club with Reciprocal, Associated and Partner Clubs within its overarching organisation. The Haurun Club positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The Haurun Club appreciates input, invention and development of our business and those contributing to our development. We encourage and reward those who explore the enhancement of our business and the development of future activities and employees. We offer career progression and there is no limit as to the levels of position, whether as part of our current structure and or any additional positions which require fulfilment.
Next Steps
- Please make sure to send us your CV as a PDF, including your mobile number and postcode.
- We will review your application and respond to candidates of initial interest within 90 days of the date of this application being posted.
- If selected, we will send you a short skills test to complete within 14 days, allowing you to do it alongside your regular tasks.
- Candidates of interest will be invited to discuss the role in detail with our founder and ask any further questions via a remote Zoom meeting to finalize the details.
- The successful candidate will receive a contract of employment and will have 21 days to seek advice and accept the offer.
- The start date will be fixed, and on that day, there will be a meeting with our founder in central London. We will arrange all travel, accommodation, food, and beverages for this meeting.
Remote / London - 1 day in the London office each month, balancing days working from home.
Basic Salary up to £32,000 dependant on experience plus excellent benefits and success bonuses, which can elevate the annual salary beyond £50,000.
Full Time Permanent Role
The Haurun Club is a professional membership body based in Central London is seeking several Membership and Administration Officers to join their team of fifteen clubs. The first appointed employee starting in February 2025 and balancing roles within six months thereafter.
The Role as Membership and Administration Officer
The Membership and Administration Officer is a new role reporting to the Head of Business Services. The postholder will quintessentially provide administrative support to enable us to effectively manage all of our membership activities. This will include keeping our membership data up to date and responding to enquiries from both prospective and existing members, and commercial associates. The postholder will also contribute to ensuring a positive membership experience throughout the member life cycle (supporting prospects, onboarding of new members, management of existing members). The postholder will support the production of data and insight so we better understand what our members think, as well as being involved in the integration of a new CRM system.
Essential skills
- Practical experience supporting memberships within a professional body or membership association or an equivalent professional experience e.g. customer services that gives you the confidence that you could deliver what we need.
- Support the implementation of a new CRM system, becoming a super user and helping the rest of the team to use the system effectively and consistently.
- Manage the process for prospective members responding quickly to new expressions of interest and working closely with the rest of the team to arrange introductory meetings etc.
- Input and attendance to events.
- Manage the membership mailbox.
- Make changes to database of member contacts.
- Support a smooth annual retention and invoicing process.
Desirable attributes
- Experience in any one or more of the following Club genres which are located on our website. Please take a look at our Clubs which include: Art, Wine, Property, Interiors, Health, Relationships, Dining, Events, Sporting, Fashion, Tailoring, Private Luxury Travel, Yachts, Cars, Jets, Legal, Chambers, Finance, Investment, Estate Agency, Fixtures Fittings and Equipment, Sales, Executive Assistant, Personal Assistant.
- Experience of working in a professional membership organisation/charity.
- Experience of producing reports, promotion and media decks
- Educated to degree level.
- Experience of a CRM system.
- Membership marketing experience, with a focus on member recruitment and retention strategies or equivalent.
To apply for this role please send your CV
Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 90 working days please deem your application as unsuccessful on this occasion.
The Haurun Club is an exclusive, online private Members Club with Reciprocal, Associated and Partner Clubs within its overarching organisation. The Haurun Club positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The Haurun Club appreciates input, invention and development of our business and those contributing to our development. We encourage and reward those who explore the enhancement of our business and the development of future activities and employees. We offer career progression and there is no limit as to the levels of position, whether as part of our current structure and or any additional positions which require fulfilment.
Next Steps
- Please make sure to send us your CV as a PDF, including your mobile number and postcode.
- We will review your application and respond to candidates of initial interest within 90 days of the date of this application being posted.
- If selected, we will send you a short skills test to complete within 14 days, allowing you to do it alongside your regular tasks.
- Candidates of interest will be invited to discuss the role in detail with our founder and ask any further questions via a remote Zoom meeting to finalize the details.
- The successful candidate will receive a contract of employment and will have 21 days to seek advice and accept the offer.
- The start date will be fixed, and on that day, there will be a meeting with our founder in central London. We will arrange all travel, accommodation, food, and beverages for this meeting.