Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Microsoft 365 Support Engineer

Dyddiad hysbysebu:	14 Medi 2024
Oriau:	Llawn Amser
Dyddiad cau:	13 Hydref 2024
Lleoliad:	London
Cwmni:	Triumph Consultants Ltd
Math o swydd:	Dros dro
Cyfeirnod swydd:	QAD 1934/1309

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What's involved with this role:

Role: Microsoft 365 Support Engineer

Job Ref: QAD 1934/1309

Pay Rate: Inside IR35 – Competitive Market Rate

Hours per week: 37 hours per week

Contract Length: Initially 6 months, possible extension when in post

Location: London, 5 days a week onsite.

We are looking for a skilled Microsoft 365 Support Engineer to join the ICT Service Delivery team within a large government body. As a Microsoft 365 Support Engineer, you will be responsible for the management, maintenance, and optimization of Microsoft 365 services, including Exchange, SharePoint, Teams, OneDrive, and related products. You will ensure high performance, availability, and security while providing training and mentoring to team members and users. This role also involves working closely with architects and business areas to enhance efficiency, reduce costs, and improve overall business operations.

Key Responsibilities:

Microsoft 365 Administration: Administer, monitor, and manage Microsoft 365 services including Entra ID, Exchange Online/On-Prem, SharePoint, Teams, Intune, and more.
Service Availability: Ensure that services are available, high-performing, and secure.
Fault Resolution: Investigate and resolve service faults, ensuring a smooth user experience.
Preventative Measures: Implement preventative solutions and provide guidance on improvements.
Automation: Utilize PowerShell and other scripting tools to automate tasks such as provisioning, user management, and reporting.
Collaboration Features: Configure collaboration tools, manage permissions, and control access.
Patches & Updates: Administer updates, patches, and feature releases for Microsoft 365 services, ensuring systems remain up-to-date and secure.
Licensing & Costs: Optimize licensing and manage Microsoft subscriptions to reduce costs.
Mentoring & Leadership: Mentor junior team members and guide them on ICT administration tasks.
Innovation: Keep up with new technology trends and implement best practices to improve system performance and reliability.
Business Support: Support the Service Delivery Manager with network strategy and project delivery from procurement through to service implementation.



Key Requirements:

Microsoft 365 Expertise: In-depth knowledge of Microsoft 365 services, including Exchange, OneDrive for Business, Teams, SharePoint, Power Platform, Microsoft 365 Admin Centre, and Azure Services.
Exchange Expertise: Strong understanding of Exchange Online, on-prem Exchange, and hybrid environments.
Enterprise Mobility & Security: Knowledge of Intune MDM/MAM, Entra ID, identity and threat protection, and Cloud App Security.
Teams Administration: Proficiency in Microsoft Teams governance, administration, and integration of voice and video services.
Active Directory: Experience with Active Directory / Entra ID management.
Licensing Knowledge: Experience in managing Microsoft licensing and Azure subscriptions.
PowerShell Proficiency: Expertise in using PowerShell for automation, as well as creating Power Automate flows.
Implementation Experience: Proven experience in leading the implementation of Microsoft 365 workloads and new features.
Technical Documentation: Ability to produce and maintain detailed technical documentation.
Project Management: Experience in translating business requirements into tangible technical deliverables.

Desired Skills & Qualifications:

Education: Higher education in an IT-related field is preferred.
Certifications: Certifications such as MS-102 (Microsoft 365) are highly desirable.
Security: Network Security qualifications and experience in securing enterprise environments.
Government IT: Familiarity with legislation related to government and public sector IT is beneficial.



This is an exciting opportunity to be part of a dynamic team responsible for supporting and developing critical systems for a large government body. If you have a passion for Microsoft 365 technologies and a proven ability to lead, mentor, and drive technical projects, we encourage you to apply.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


High level security clearance is highly desirable.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.

If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.

As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Please send your CV directly to centralgov@tclrec.com


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Job Ref: QAD 1934/1309


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.