Senior Business Support Officer/ Admin
| Posting date: | 10 September 2024 |
|---|---|
| Salary: | £13.93 to £13.93 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 09 October 2024 |
| Location: | BRISTOL, BS4 3EZ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Bristol 5254554 |
Summary
What's involved with this role:
Title: Temporary Senior Business Support Officer/ Admin
Job Ref: Bristol 5254554
Pay Rate: £13.93 per hour PAYE
Hours per week: 37 Monday – Friday, 08:00 - 16:00
Role Length: This opening assignment is for 3-4 months
City: BRISTOL
The successful candidate will deliver technical business support services to internal & external customers in one or more areas using skills and knowledge which may be unique to specific business processes.
Contribute to the work of the team to ensure quality outputs, carry out support where required, promote ideas for ways of working/team development to improve outputs. At all times operate having regard to current legislation, best practice & service delivery plan/operational performance targets.
Key Responsibilities:
Coordinate a complex area of Administration or Business Support work.
Take ownership and responsibility for end to end processes and assist in the development & delivery of day to day operational business and/or projects including taking a minor role in projects or pieces of work to ensure that all learning is effectively applied and adapted to the job and that the division’s plans and targets are achieved.
Respond to enquiries from internal and external customers and stakeholders including escalated issues, taking responsibility for satisfactory resolutions.
Interpret rules and guidelines in order to find solutions and to know when something needs to be referred to manager.
From the work schedule provided, support working models to ensure that service and customers are fully supported and that the service is working in an integrated manner.
Assist in the day to day delivery of frontline customer services to colleagues, members of the public, elected members, contractors and other directorate customers in accordance with the council’s core values and the key performance indicators.
Undertake office duties to include, although not exhaustive: opening & sorting of post, scanning, photocopying, maintaining site resource diaries through schedule management.
Ensure secure handling of confidential data, which includes sensitive contract information to comply with Council policy and with the Data Protection Act.
Provision of business support advice which will include a specialist area which assists in the delivery of projects.
Qualifications:
Minimum of 3 GCSEs including English and maths.
Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Previous administration experience.
Skills & Abilities:
Good communication skills.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Good people management.
Good communication written and verbal.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
ALD
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Job Ref: Bristol 5254554
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.