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Associate Family Case Manager

Job details
Posting date: 01 July 2024
Salary: £34,000 to £38,000 per year
Additional salary information: plus great benefits
Hours: Full time
Closing date: 15 July 2024
Location: City Of Manchester, Greater Manchester, M60 0AG
Remote working: Hybrid - work remotely up to 4 days per week
Company: Co-op Group
Job type: Permanent
Job reference: 1042751_1719833473

Summary

Associate Family Case Manager
£34,000 to £38,000 plus great benefits (Work Level 6A)
Bristol or Manchester (hybrid working - spending a minimum of 1 day each week working from the office - find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)

We're looking for an Associate Family Case Manager to join us at Co-op Legal Services, as part of our growing Family Law team. In this role you'll manage a variety of new and existing family caseloads end-to-end and take a client-focussed approach to achieving targets. We'll look to you to use your technical knowledge to provide the best outcomes for your clients, as well as supporting and mentoring our more junior colleagues to support their professional development. You won't need to bring a following of clients with you or support with the business development side of things - meaning you'll have more time to focus on your cases.

At Co-op Legal Services we do things differently. We're passionate about providing an exceptional client experience and our family department has a 4.8/5 trust pilot rating. As a fast-growing business, we're committed to supporting you to help shape our future. If you have the technical skills and experience we're looking for, we can offer you the opportunity to progress your career in an ethical legal business.

What you'll do

  • Provide legal advice to clients over the phone and via other written communications channels
  • Progress a mixed caseload of family matters, undertaking active negotiation and mediation
  • Make sure our various targets are met
  • Support the team in progressing more complex cases as needed
  • Draft and audit legal documents and correspondence
  • Continuously develop your legal knowledge and awareness in all areas of family law

This role would suit people who have

  • A legal qualification and a background in family law
  • Solid technical knowledge of divorce, separation, financial settlements, cohabitation, and children law
  • Experience using a case management system
  • Good communication and collaboration skills, with the ability to build positive relationships with partners of all levels of seniority
  • Good attention to detail and a strong customer focus

Why Co-op?

As a Co-op colleague, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You'll also get:

  • An annual bonus (based on personal and business performance)
  • 28 days holiday (rising to 32 with service) plus bank holidays
  • A pension with up to 10% employer contributions
  • Access to a subsidised onsite gym (at our Manchester HQ)
  • Free weekday access to the Aztec Hotel leisure facilities in Bristol
  • Coaching and training to support your career development
  • Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
  • YuLife - an app that rewards you for exercising with discounts and vouchers for your favourite brands

Building an inclusive work environment

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.