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Private Patient & Overseas Visitor Clerical Administration Assistant
| Posting date: | 28 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum |
| Hours: | Full time |
| Closing date: | 27 June 2024 |
| Location: | LEICESTER, LE1 5WW |
| Company: | University Hospitals of Leicester |
| Job type: | Permanent |
| Job reference: | 6185298/358-6185298-COR |
Summary
A Vacancy at University Hospitals of Leicester NHS Trust.
To process invoice and credit note requests relating to the Sales Ledger system and provide administration support to the Private Patient & Overseas Visitor Team.
KEY WORKING RELATIONSHIPS
• P & OSV Deputy Manager
• Finance department staff
• Staff in other directorates
• To check invoice and credit note request details.
• To be responsible for the timely raising of invoices and credit notes.
• To maintain and update the Overseas Visitor Database
• Responsible for checking documents for eligibility for free NHS care, referring complex cases to administrators
• Responsible for requesting documents from patients appearing on MESH data by telephone call or letter.
• Setting up and filing of patients documents and checking and updating HISS and checking SCR database to reflect eligibility and collate a list for OSVM for any updates to SCR
• To respond to internal queries regarding the raising of invoice and credit note requests.
• To take credit/debit card payments for outstanding invoices for Overseas Visitors and Private Patients.
• Responsible for taking upfront payment deposits for Overseas Visitors and Private Patients when the patient calls in the absence of administrators.
• Responsible for maintaining and updating the deposit spreadsheet
• To be the first point of contact for PP and OSV team, face to face and answering calls and queries from staff and patients and forwarding to relevant person as and where required.
• To undertake all clerical and administrative duties in support of the Overseas Visitor and Private Patient Team.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
KEY RESULT AREAS
• To be responsible for the timely raising of invoices and credit notes.
• To check invoice and credit note request details.
• To maintain and update the Overseas Visitor Database
• Responsible for checking documents for eligibility for free NHS care, referring complex cases to administrators
• Responsible for requesting documents from patients appearing on MESH data by telephone call or letter.
• Setting up and filing of patients documents and checking and updating HISS and checking SCR database to reflect eligibility and collate a list for OSVM for any updates to SCR
• To respond to internal queries regarding the raising of invoice and credit note requests.
• To take credit/debit card payments for outstanding invoices for Overseas Visitors and Private Patients.
• Responsible for taking upfront payment deposits for Overseas Visitors and Private Patients when the patient calls in the absence of administrators.
• Responsible for maintaining and updating the deposit spreadsheet
• To be the first point of contact for PP and OSV team, face to face and answering calls and queries from staff and patients and forwarding to relevant person as and where required.
• To undertake all clerical and administrative duties in support of the Overseas Visitor and Private Patient Team.
• To comply with the Trust Standing Financial Instructions.
• To provide cover within the department as and when required.
• To contribute towards the continuous quality improvement of the finance department.
• To undertake any other duties not specified within the job description but within the general scope of the post.
This advert closes on Tuesday 11 Jun 2024
To process invoice and credit note requests relating to the Sales Ledger system and provide administration support to the Private Patient & Overseas Visitor Team.
KEY WORKING RELATIONSHIPS
• P & OSV Deputy Manager
• Finance department staff
• Staff in other directorates
• To check invoice and credit note request details.
• To be responsible for the timely raising of invoices and credit notes.
• To maintain and update the Overseas Visitor Database
• Responsible for checking documents for eligibility for free NHS care, referring complex cases to administrators
• Responsible for requesting documents from patients appearing on MESH data by telephone call or letter.
• Setting up and filing of patients documents and checking and updating HISS and checking SCR database to reflect eligibility and collate a list for OSVM for any updates to SCR
• To respond to internal queries regarding the raising of invoice and credit note requests.
• To take credit/debit card payments for outstanding invoices for Overseas Visitors and Private Patients.
• Responsible for taking upfront payment deposits for Overseas Visitors and Private Patients when the patient calls in the absence of administrators.
• Responsible for maintaining and updating the deposit spreadsheet
• To be the first point of contact for PP and OSV team, face to face and answering calls and queries from staff and patients and forwarding to relevant person as and where required.
• To undertake all clerical and administrative duties in support of the Overseas Visitor and Private Patient Team.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
KEY RESULT AREAS
• To be responsible for the timely raising of invoices and credit notes.
• To check invoice and credit note request details.
• To maintain and update the Overseas Visitor Database
• Responsible for checking documents for eligibility for free NHS care, referring complex cases to administrators
• Responsible for requesting documents from patients appearing on MESH data by telephone call or letter.
• Setting up and filing of patients documents and checking and updating HISS and checking SCR database to reflect eligibility and collate a list for OSVM for any updates to SCR
• To respond to internal queries regarding the raising of invoice and credit note requests.
• To take credit/debit card payments for outstanding invoices for Overseas Visitors and Private Patients.
• Responsible for taking upfront payment deposits for Overseas Visitors and Private Patients when the patient calls in the absence of administrators.
• Responsible for maintaining and updating the deposit spreadsheet
• To be the first point of contact for PP and OSV team, face to face and answering calls and queries from staff and patients and forwarding to relevant person as and where required.
• To undertake all clerical and administrative duties in support of the Overseas Visitor and Private Patient Team.
• To comply with the Trust Standing Financial Instructions.
• To provide cover within the department as and when required.
• To contribute towards the continuous quality improvement of the finance department.
• To undertake any other duties not specified within the job description but within the general scope of the post.
This advert closes on Tuesday 11 Jun 2024