Concession Manager - Pagazzi Lighting
| Posting date: | 27 May 2024 |
|---|---|
| Salary: | £25,000 to £30,000 per year |
| Additional salary information: | £26,500 |
| Hours: | Full time |
| Closing date: | 24 June 2024 |
| Location: | Colne, BB8 9NW |
| Company: | Boundary Outlet |
| Job type: | Permanent |
| Job reference: | BYOT175271 |
Summary
Job Title: Concession Manager
Company: Pagazzi Lighting
Location: Boundary Outlet - Colne
Job Type: Full Time. 40 hours a week working 5 days over 7. This will include weekend work.
Pagazzi Lighting is one of the UK's leading specialist lighting retailer, known for our stylish and affordable lighting solutions. We pride ourselves on providing excellent customer service and a wide range of high-quality products. We are looking for a dedicated and experienced Manager to join our dynamic team and help drive our continued success.
Job Summary:
As the Manager, you will be responsible for the overall management of our concession based in Boundary Outlet - Colne, ensuring the highest standards of customer service and store presentation. You will lead and motivate your team to achieve sales targets, manage stock levels, and maintain a positive working environment.
Key Responsibilities:
- Leadership: Lead by example, managing and motivating a team to deliver outstanding customer service and achieve sales targets.
- Sales Management: Drive store sales and meet or exceed targets, implementing strategies to maximise sales opportunities.
- Customer Service: Ensure that all customers receive a high level of service, handling complaints and queries in a professional manner.
- Stock Management: Oversee stock control and management, ensuring stock levels are maintained and wastage is minimised.
- Store Presentation: Maintain high standards of visual merchandising, ensuring the store is well-presented and inviting to customers.
- Staff Development: Recruit, train, and develop staff, fostering a positive and productive team environment.
Requirements:
- Experience: Proven managerial experience in a retail environment, preferably in the lighting or home decor sector.
- Leadership Skills: Strong leadership and team management skills, with the ability to inspire and motivate a team.
- Customer Focus: A passion for delivering exceptional customer service and the ability to handle customer queries effectively.
- Sales Orientation: A track record of achieving sales targets and implementing successful sales strategies.
- Organisational Skills: Excellent organisational and time-management skills, with the ability to manage multiple priorities.
- Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with customers and staff.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as required.