Senior Programme Delivery Manager (Health Informatics)
| Posting date: | 16 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £49,645 - £56,796 depending on experience |
| Hours: | Full time |
| Closing date: | 15 June 2024 |
| Location: | Cambridge, CB22 3AD |
| Company: | Health Innovation East |
| Job type: | Permanent |
| Job reference: | 23 |
Summary
Job Advert
JOB SUMMARY AND PURPOSE
The Health Informatics team has specialist skills in delivering programmes of work that include providing secure environments for
storing and accessing health and other sensitive data to support health and care delivery, research, and innovation. Within the
team we have both an Operations and Technical function.
This role is part of the Programme Management Office (PMO) within the Operations function. The post holder will take
responsibility for project managing multiple parallel projects within our portfolio, devising robust project plans with input from
subject matter experts and ensuring their successful delivery throughout the project life cycle. They will drive working groups
and meetings to facilitate identification of risks, interdependencies, and critical paths, and develop relevant mitigation plans
alongside the PMO Lead. The post will also involve working to build strong and meaningful relationships with key external
stakeholders and have the ability to recognise and work to address the articulated and unarticulated needs of stakeholders, taking
a holistic perspective when approaching challenges and decision-making.
The post holder will work alongside the PMO Lead to implement continuous improvement processes within the PMO and will support
more junior team members to develop within their roles, providing training, guidance and coaching as appropriate.
Given the range of our work, the post will involve working on a number of projects simultaneously and the postholder will be
required to competently manage them. The post-holder will be required to:
* Show adaptability to different types of work.
* Take a flexible approach, recognising that projects, activities and tasks will be highly varied.
* Demonstrate an aptitude for learning about new areas quickly.
* Write reports to a high standard, adapted to communicate effectively for difference audiences.
* Engage with project stakeholders and demonstrate an ability to build excellent working relationships.
KEY RESPONSIBILITIES
MANAGEMENT OF A PORTFOLIO OF PROJECTS
* Take responsibility for project managing multiple parallel projects within our portfolio, working directly with subject matter
leads to ensure successful delivery of project milestones.
* Work closely with subject matter experts to establish robust delivery plans.
* Take accountability for tracking progress throughout the project lifecycle.
* Produce project initiation documents and project close reports, including identification of opportunities for learning and
improvement.
* Lead working groups and meetings to track progress, facilitate identification of interdependencies and risks, developing
relevant mitigation plans alongside the PMO Lead.
* Work to build strong and meaningful relationships with key external stakeholders.
* Recognise and work to address the articulated and unarticulated needs of stakeholders.
* Produce regular project updates for internal, regional, and national/funder reports.
* Effective communication of project progress during meetings and across the organisation.
Supporting the team
* Train new team members during the onboarding process.
* Support more junior team members to develop within their roles, providing training, guidance and coaching as appropriate.
* Work alongside the PMO Lead to implement continuous improvement within the PMO, which could include devising or adopting new
tools or operational processes to enhance efficiency.
* Resolve problems for more junior team member as they arise, escalating when necessary.
Corporate and personal responsibilities
* Promote equal opportunities and affirm that staff, colleagues, patients, and others who encounter Health Innovation East are
afforded equality of access, experience and outcomes.
* Observe Health Innovation East’s equity, diversity and inclusion pledges in every aspect of your work, avoiding any behaviour
which discriminates against colleagues, potential employees, patients, or partners on any grounds.
* Uphold and promote the organisation’s values.
* Work flexibly and collaboratively with others to achieve the organisation’s goals and support its values.
* Support the organisation in creating an environment that values risk management and promotes the highest standards of health
and safety for Health Innovation East’s employees, supported by policies and procedures as appropriate.
* Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection and
confidentiality policies and procedures.
* Ensure that we only operate within our remit of not offering clinical advice.
* Adhere to all company policies and procedures and any applicable legislation.
Person specification
Competence
Essential requirements
Desirable requirements
Qualifications and training
Educated to degree-level (any discipline), or with equivalent professional experience relating to programme management in a
healthcare or research setting.
Formal project management qualification (e.g Agile, PRINCE2, Managing Successful Programmes).
Knowledge
Understanding of the NHS and/or health research landscape, ideally within the East of England
Some Knowledge of information governance requirements for use of sensitive data, ideally within a research setting.
Skills
Ability to work with multiple stakeholders to drive forward the delivery of complex projects at pace.
Confident in providing structure and plans within sometimes ambiguous environments.
Excellent written and verbal communication skills, able to adapt tone for different stakeholders.
Ability to take data and present it in a way that appeals to various audiences, through presentations and reports.
Strong organisational skills, able to multitask and prioritise work with competing pressures.
Keen accuracy and attention to detail.
Enjoys working in a small team, picking up tasks from colleagues as required to support each other’s workload, re-prioritising as
needed to collectively deliver project responsibilities.
Microsoft Office 365 (Outlook, Word, Excel, PowerPoint) with ability to learn additional project management software (such as
Jira).
Existing use of a Project management software such as Jira.
Experience
Experience of delivering highly complex projects within a healthcare innovation and/or research setting.
Experience of developing excellent relationships with multiple stakeholders at all levels.
Experience of supporting and training others through a variety of methods .
Right to work in the UK: Applicants must be able to provide evidence of their right to work in the UK at the point of interview.
The role holder will sometimes be required to be flexible with their hours of work for the team to collectively meet certain
deadlines.
Occasional travel both within the region and nationally is required.
Personal development responsibilities
* Understanding and awareness of own personal development needs
* Maintenance of a compliant professional portfolio where required
Key relationships
Internal - all Health Innovation East employees will be expected to form key relationships within the organisation relevant to the
role.
External - in addition, the successful appointee will need to develop and build relationships with external colleagues as relevant
to the role. These may include, but are not limited to, relationships with senior management and clinicians in the following types
of organisation:
* NHS providers (hospital and community trusts, primary care and others as appropriate)
* The five Integrated Care Systems where we have responsibility to support innovation
* The NHS England regional team in the East of England and potentially more widely
* Industry partners including SMEs and large corporates within the health and life sciences sectors
* Academic partners in (universities and other research organisations)
* Funding/investment organisations
* Applied Research Collaboration (ARC) East of England colleagues
* Local Government.
* Third Sector Organisations
* Patient Advisory Groups/Services
* Other Health Innovation Networks
BENEFITS OF WORKING AT HEALTH INNOVATION EAST
As part of the benefits package, Health Innovation East’s employees are entitled to 27 days of annual leave plus bank holidays
(pro rata for less than wholetime equivalent) and are offered a company pension (employer contribution up to 10% of annual salary)
as well as a cycle to work scheme. In addition, after passing probation, all employees are covered for life insurance, which also
allows access to a broad well-being programme which is fully confidential.
How to apply
To apply please submit your CV and a covering letter by Midnight Sunday 9 June 2024
to recruitment@healthinnovationeast.co.uk specifying your motivation for applying and how you meet our person specification. For
an informal discussion, please contact healthinformatics@healthinnovationeast.co.uk.
JOB SUMMARY AND PURPOSE
The Health Informatics team has specialist skills in delivering programmes of work that include providing secure environments for
storing and accessing health and other sensitive data to support health and care delivery, research, and innovation. Within the
team we have both an Operations and Technical function.
This role is part of the Programme Management Office (PMO) within the Operations function. The post holder will take
responsibility for project managing multiple parallel projects within our portfolio, devising robust project plans with input from
subject matter experts and ensuring their successful delivery throughout the project life cycle. They will drive working groups
and meetings to facilitate identification of risks, interdependencies, and critical paths, and develop relevant mitigation plans
alongside the PMO Lead. The post will also involve working to build strong and meaningful relationships with key external
stakeholders and have the ability to recognise and work to address the articulated and unarticulated needs of stakeholders, taking
a holistic perspective when approaching challenges and decision-making.
The post holder will work alongside the PMO Lead to implement continuous improvement processes within the PMO and will support
more junior team members to develop within their roles, providing training, guidance and coaching as appropriate.
Given the range of our work, the post will involve working on a number of projects simultaneously and the postholder will be
required to competently manage them. The post-holder will be required to:
* Show adaptability to different types of work.
* Take a flexible approach, recognising that projects, activities and tasks will be highly varied.
* Demonstrate an aptitude for learning about new areas quickly.
* Write reports to a high standard, adapted to communicate effectively for difference audiences.
* Engage with project stakeholders and demonstrate an ability to build excellent working relationships.
KEY RESPONSIBILITIES
MANAGEMENT OF A PORTFOLIO OF PROJECTS
* Take responsibility for project managing multiple parallel projects within our portfolio, working directly with subject matter
leads to ensure successful delivery of project milestones.
* Work closely with subject matter experts to establish robust delivery plans.
* Take accountability for tracking progress throughout the project lifecycle.
* Produce project initiation documents and project close reports, including identification of opportunities for learning and
improvement.
* Lead working groups and meetings to track progress, facilitate identification of interdependencies and risks, developing
relevant mitigation plans alongside the PMO Lead.
* Work to build strong and meaningful relationships with key external stakeholders.
* Recognise and work to address the articulated and unarticulated needs of stakeholders.
* Produce regular project updates for internal, regional, and national/funder reports.
* Effective communication of project progress during meetings and across the organisation.
Supporting the team
* Train new team members during the onboarding process.
* Support more junior team members to develop within their roles, providing training, guidance and coaching as appropriate.
* Work alongside the PMO Lead to implement continuous improvement within the PMO, which could include devising or adopting new
tools or operational processes to enhance efficiency.
* Resolve problems for more junior team member as they arise, escalating when necessary.
Corporate and personal responsibilities
* Promote equal opportunities and affirm that staff, colleagues, patients, and others who encounter Health Innovation East are
afforded equality of access, experience and outcomes.
* Observe Health Innovation East’s equity, diversity and inclusion pledges in every aspect of your work, avoiding any behaviour
which discriminates against colleagues, potential employees, patients, or partners on any grounds.
* Uphold and promote the organisation’s values.
* Work flexibly and collaboratively with others to achieve the organisation’s goals and support its values.
* Support the organisation in creating an environment that values risk management and promotes the highest standards of health
and safety for Health Innovation East’s employees, supported by policies and procedures as appropriate.
* Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection and
confidentiality policies and procedures.
* Ensure that we only operate within our remit of not offering clinical advice.
* Adhere to all company policies and procedures and any applicable legislation.
Person specification
Competence
Essential requirements
Desirable requirements
Qualifications and training
Educated to degree-level (any discipline), or with equivalent professional experience relating to programme management in a
healthcare or research setting.
Formal project management qualification (e.g Agile, PRINCE2, Managing Successful Programmes).
Knowledge
Understanding of the NHS and/or health research landscape, ideally within the East of England
Some Knowledge of information governance requirements for use of sensitive data, ideally within a research setting.
Skills
Ability to work with multiple stakeholders to drive forward the delivery of complex projects at pace.
Confident in providing structure and plans within sometimes ambiguous environments.
Excellent written and verbal communication skills, able to adapt tone for different stakeholders.
Ability to take data and present it in a way that appeals to various audiences, through presentations and reports.
Strong organisational skills, able to multitask and prioritise work with competing pressures.
Keen accuracy and attention to detail.
Enjoys working in a small team, picking up tasks from colleagues as required to support each other’s workload, re-prioritising as
needed to collectively deliver project responsibilities.
Microsoft Office 365 (Outlook, Word, Excel, PowerPoint) with ability to learn additional project management software (such as
Jira).
Existing use of a Project management software such as Jira.
Experience
Experience of delivering highly complex projects within a healthcare innovation and/or research setting.
Experience of developing excellent relationships with multiple stakeholders at all levels.
Experience of supporting and training others through a variety of methods .
Right to work in the UK: Applicants must be able to provide evidence of their right to work in the UK at the point of interview.
The role holder will sometimes be required to be flexible with their hours of work for the team to collectively meet certain
deadlines.
Occasional travel both within the region and nationally is required.
Personal development responsibilities
* Understanding and awareness of own personal development needs
* Maintenance of a compliant professional portfolio where required
Key relationships
Internal - all Health Innovation East employees will be expected to form key relationships within the organisation relevant to the
role.
External - in addition, the successful appointee will need to develop and build relationships with external colleagues as relevant
to the role. These may include, but are not limited to, relationships with senior management and clinicians in the following types
of organisation:
* NHS providers (hospital and community trusts, primary care and others as appropriate)
* The five Integrated Care Systems where we have responsibility to support innovation
* The NHS England regional team in the East of England and potentially more widely
* Industry partners including SMEs and large corporates within the health and life sciences sectors
* Academic partners in (universities and other research organisations)
* Funding/investment organisations
* Applied Research Collaboration (ARC) East of England colleagues
* Local Government.
* Third Sector Organisations
* Patient Advisory Groups/Services
* Other Health Innovation Networks
BENEFITS OF WORKING AT HEALTH INNOVATION EAST
As part of the benefits package, Health Innovation East’s employees are entitled to 27 days of annual leave plus bank holidays
(pro rata for less than wholetime equivalent) and are offered a company pension (employer contribution up to 10% of annual salary)
as well as a cycle to work scheme. In addition, after passing probation, all employees are covered for life insurance, which also
allows access to a broad well-being programme which is fully confidential.
How to apply
To apply please submit your CV and a covering letter by Midnight Sunday 9 June 2024
to recruitment@healthinnovationeast.co.uk specifying your motivation for applying and how you meet our person specification. For
an informal discussion, please contact healthinformatics@healthinnovationeast.co.uk.
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Disability Confident
About Disability Confident
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