Team Clerk | West London NHS Trust
| Posting date: | 16 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,129 - £28,649 Per Annum Inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 15 June 2024 |
| Location: | Ealing, W5 4RN |
| Company: | West London Mental Health Trust |
| Job type: | Permanent |
| Job reference: | 6317691/222-LS-ICS-267-A |
Summary
We do not offer sponsorship for this role.
• Responsible for the day to day administration across intermediate with other members of the team.
• Able to populate reports and collate data on agreed templates
• This role will act as point of contact for patients and visitors, this will entail being calm, professional and empathetic whilst dealing with potentially sensitive and stressfully situations
• Ensure that the electronic bed state is kept up to date on Systm1.
• Ensure that all patient records are complete and in order.
• Be responsible for dealing with all telephone queries, referring to the relevant departments as necessary.
• Be responsible for monitoring and opening incoming electronic mail for the ward.
• Provide administrative and word processing support to both the medical and nursing teams, dealing with queries and requests from doctors and nurses as required.
• Ensure patients receives a wristband with the correct patient information on admission.
• Responsible for the production and distribution of welcome packs for new admissions.
• Organise the patients’ discharge as directed, organising transportation to their destination.
• Maintain and monitor ward stationery supplies recording stock when necessary. To undertake photocopying requests as directed by the nursing staff.
• Ensure that ward office equipment is maintained in good order and to liaise with Facilities and IT regarding equipment maintenance.
• Ensure that all correspondence is sent out appropriately.
• Make appointments for patients, arrange transport to other hospitals when needed.
• Collect and file patient notes and x-rays and to track patient notes in and out of the ward.
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West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Sunday 2 Jun 2024