Administration Assistant
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £22,383.00 per year |
| Additional salary information: | £22383.00 a year |
| Hours: | Full time |
| Closing date: | 27 May 2024 |
| Location: | Grimsby, DN31 1ED |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9208-24-0531 |
Summary
Receive and assist patients and other visitors in a friendly manner and deal with their enquiries appropriately with regards to the departmental policies and guidelines. Operational use of Diagnostic Information Systems (e.g., Lorenzo & RIS) to register patients attending the departments for examination, ensuring the data entered is accurate and correct. Relevant training is a requirement on all IT systems within Clinical Sciences. Answer telephone queries in a timely manner, referring the caller to the appropriate person where necessary. Work with other patient administration departments in line with the continuing needs of the NHS Plan and other developments in health care. Adhere to the Trust / department policy regarding uniform and maintain a neat and tidy appearance suitable to the post. Attend any relevant training courses necessary to ensure the effective delivery of the role and maintain personal development. Understand and adhere to the concept of Confidentiality to ensure that this important aspect of care is not breached. Safeguard at all times the confidentiality of information in relation to patients and staff. Information relating to identifiable persons must on no account be divulged other than to an authorised person. All employees have a responsibility to participate in regular appraisal with their manager and to identify performance standards for the post. As part of the appraisal process, employees have a joint responsibility with their line manager to identify any learning and development needs in order to meet the agreed performance standards. Any other duties consistent with the banding of the post which may be required from time to time