Patient Access Administrator | Milton Keynes University Hospital NHS Foundation Trust
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum pro rata |
| Hours: | Part time |
| Closing date: | 12 June 2024 |
| Location: | Milton Keynes, MK6 5LD |
| Company: | Milton Keynes University Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6304802/430-CORP1255A-A |
Summary
Patient Access Administrator
Department: Patient access
Band 4 £25,147 - £27,596 per annum pro rata
Hours: 15 hours per week, all MKUH roles will be considered for flexible working
This administrative role is one that supports many administrative teams within the Patient Access department at MKUH.
This is a part-time 15 hour role, and can be considered for cover over 2 or three days each week, for the successful candidate, between Monday and Friday.
You will manage the ordering of stock, stationary, equipment for these with the team, and will assist our central administrative managers with meeting minutes, agenda’s and our electronic roster system.
We are looking for someone with good organisational skills, administrative knowledge, good IT knowledge and the ability to be flexible depending on the workload.
For any queries or to arrange an informal visitplease contact Tassy Thorp on 01902 996797.
We look forward to hearing from you.
Interview date: w/c 10 June 2024
Reporting to the Patient Pathway Managers, the post holder will provide high quality accurate data and administrative support
The post holder will work independently to provide senior administration support to the Patient Access Management Team.
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
• To provide administrative support to defined members of the team
• To administrate the Patient Pathway Coordinator Healthroster, ensuring it is an accurate reflection of staffing levels, working patterns, annual leave, and sickness absences. Planning the rota to ensure service levels are maintained.
• To manage stock levels, ensuring that that sufficient stationery and office equipment is available, and the department is working within its designated non-pay budget.
• To ensure timesheets are processed accurately and within designated deadlines.
• To support the investigation and response to complaints and DATIX’s.
• To maintain the department Risk Register, updating as required and ensuring it is presented and discussed at the monthly management meeting
• Leading the Patient Access Focus Group, in order to ensure continuous improvement of staff engagement and satisfaction.
• Independently preparing monthly staff newsletters and regular bulletins to ensure staff are kept informed of key updates.
• Analysing trends from the staff survey to propose changes to working practice and processes
Please refer to the attached Job Description for more details on the role and responsibilities.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
This advert closes on Monday 27 May 2024