Customer Service Supervisor
| Posting date: | 11 May 2024 |
|---|---|
| Salary: | £26,700 to £28,000 per year |
| Hours: | Full time |
| Closing date: | 10 June 2024 |
| Location: | 168 Lea Village, Birmingham, England, B33 9SL |
| Remote working: | On-site only |
| Company: | JASHU RETAIL LTD |
| Job type: | Permanent |
| Job reference: |
Summary
Jashu Retail Ltd is a prominent retail operator of Shell-branded motor fuel filling stations in the United Kingdom. We are seeking motivated Customer Service Supervisors to join our dynamic team. As a Customer Service Supervisors at Jashu Retail Ltd, they will be the face of the Company, ensuring that each customer’s experience is both satisfying and exceptional.
Main duties include:
- Assist customers, providing a high level of customer service.
- Advise customers on products and services, tailoring recommendations to their needs.
- Process sales transactions efficiently and accurately.
- Maintain up-to-date knowledge of products, promotions, and store policies.
- Manage inventory and ensure the cleanliness and organization of the store.
- Handle customer inquiries and resolve issues with a positive and professional approach.
- Work collaboratively with team members to meet sales targets and store objectives.
Skills and Education:
- Proven experience in a retail sales or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving skills and ability to handle customer queries efficiently.
- Basic computer literacy and proficiency in handling cash and sales transactions.
- Flexibility to work in shifts, including weekends and holidays.
Main duties include:
- Assist customers, providing a high level of customer service.
- Advise customers on products and services, tailoring recommendations to their needs.
- Process sales transactions efficiently and accurately.
- Maintain up-to-date knowledge of products, promotions, and store policies.
- Manage inventory and ensure the cleanliness and organization of the store.
- Handle customer inquiries and resolve issues with a positive and professional approach.
- Work collaboratively with team members to meet sales targets and store objectives.
Skills and Education:
- Proven experience in a retail sales or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong problem-solving skills and ability to handle customer queries efficiently.
- Basic computer literacy and proficiency in handling cash and sales transactions.
- Flexibility to work in shifts, including weekends and holidays.