Menu

Customer Service Executive

Job details
Posting date: 01 May 2024
Salary: £22,000 to £26,000 per year
Hours: Full time
Closing date: 30 May 2024
Location: Witney, Home Counties, OX286GW
Company: Meridian Business Support
Job type: Permanent
Job reference: 52802036

Apply for this job

Summary

Customer Service Executive
Near Witney


We are looking for a Customer Service Executive to join a good client of ours. You will be working 37 hours per week, Mon- Thurs 8.30 – 5pm and Fri 8.30-4.30pm. The salary is £22,900, increasing to £24,000 after probation with a further £2000 discretionary annual bonus which is paid out on a quarterly basis.
This is a growing manufacturing company, that has gone from strength to strength over the last 5 years. They have progressed from the UK to also having sites globally. The role is based at the company’s head office, with excellent facilities for the employees and on-site parking, including electric hook ups keeping in line with their ethos of sustainability.
It is a family run company, that despite their expansion has retained that family feel. They like to invest in employees and develop them within their careers and the organisation.
We are looking for someone who pays attention to detail, enjoys talking to people and can be proactive with their workload. Working as part of a small close-knit team, you would receive full training and support. You should want to give great customer service and be looking for a long-term position.

Customer Service Executive duties (to include but not exhaustive)

- Order processing with accuracy and speed
- Provide excellent customer relationship management and go the extra mile with the service you provide.
- Give technical information on products/offer alternative products or upsell where necessary whilst understanding the clients’ requirements.
- Resolve customer complaints amicably/professionally and with empathy.

As a Customer Service Executive, you would be entitled to a great benefits package,

- 25 days holiday
- Christmas company shutdown

- ANNUAL BONUS SCHEME
- Pension Scheme
- Employee discounts platform
- Onsite parking
- Plus lots more

Only a short drive from Witney with free parking on site, you do need to have access to a car as there are no public transport links available.

Apply Now for this Customer Service Executive role!!!

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Apply for this job