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Band 4 Templates Co-ordinator OAC
| Posting date: | 29 April 2024 |
|---|---|
| Salary: | £29,460.00 to £31,909.00 per year |
| Additional salary information: | £29460.00 - £31909.00 a year |
| Hours: | Full time |
| Closing date: | 13 May 2024 |
| Location: | Enfield, EN1 3ES |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9391-24-0969 |
Summary
To provide support to all the staff covering the Trusts existing patients Administration (PAS) using the back-office system. The post holder requires a good understanding of the needs and requirements of the process for building the templates clinics based on the naming convention that the Trust is using. The post holder requires knowledge building clinics in PAS and linking resource name, location with the appointment. The post holder will be able to add or remove letter preparation, request list, treatment function of the appointment type and the ERS (e-Referrals system) services. To provide patient-focused rescheduling patients from one template to another using the appropriate Trusts booking system and the national e-Referrals system. The post-holder will deal with all associated contacts from the request, such as service manager, operation managers and clinicians. The post-holder will be expected to manage Template requests following the Trust policy and targets. The post holder needs to work and manage the Back Office application on Cerner. They will have a broad range of responsibilities for ensuring that the templates have been built, linked and applied correctly on Cerner to ensure the Trusts clinic schedules are visible and can be used by all service administrators. The post holder needs to maintain banks holiday, resource groups and slots groups. The post holder needs to be able to create, understand and maintain the bookshelf. The post hold will be able to support the clinic cancellation team, slot and Adhoc requests and/or different areas in the OAC department and it includes sending the text message and contacting patient. Attend any meetings to assist the management with relevant information about requests. The post holder will be able to support in updating Condeco system as a clinic cancellation process.