Warning
This job advert has expired and applications have closed.
Band 3 OAC Co-ordinator- Communications team | Royal Free London NHS Foundation Trust
| Posting date: | 28 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,176 - £30,225 per annum inclusive of HCAS |
| Hours: | Part time |
| Closing date: | 28 May 2025 |
| Location: | Enfield, EN1 3XA |
| Company: | Royal Free London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7156941/391-RFL-7156941 |
Summary
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
• Working within a Contact centre area of the outpatients appointment department
• Support patients callers with appointment enquiries
• Escalating to different stakeholders within the trust
• Deliver good patient experience
• In a patient focussed role, to behave in a courteous manner towards patients and other staff at all times.
• Ensure that the allocated work area is kept clean and tidy during and at the end of the working day and that all information containing patient information is locked away or shredded in line with the department guidelines
• To liaise with other departments in the Trust to ensure smooth running of the outpatient service.
• To participate as a team member within the outpatient appointment centre to ensure delivery of departmental objectives to a high standard
• To continue to strive to improve the service, making suggestions to line manager as necessary
• To attend work as per hours agreed with Outpatient Appointment Centre Manager
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
This advert closes on Tuesday 29 Apr 2025