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People Support Manager - Staff Engagement

Job details
Posting date: 25 April 2024
Salary: £50,952.00 to £57,349.00 per year
Additional salary information: £50952.00 - £57349.00 a year
Hours: Full time
Closing date: 09 May 2024
Location: Coventry, CV2 2DX
Company: NHS Jobs
Job type: Permanent
Job reference: C9218-24-0647

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Summary

We have ambitious plans in terms of our Staff Engagement Delivery Plan, which follows a number of years of successful and impactful staff engagement programmes. In bringing all this good work together we aim to move our staff engagement support to become a real strategic enabler of organisation performance and organisational health. You will be instrumental in ensuring we all do our part to hear, listen and act on feedback, making changes in partnership across the Trust. You will lead a range of staff engagement actions supporting improvement across the full employee life cycle, from resourcing, development and helping people at the end of their time with us to leave us well. Working with teams and leaders across the Trust this includes work on our annual and quarterly staff survey cycles as well as ensuring a range of other activity at corporate and local level. You will 'hold up the mirror' to the organisation in terms of understanding the experience of our staff and ensuring all people feel represented and heard across our organisation. You will also ensure that these messages are effectively across our leadership teams ensuring action and improvement can occur. You will lead a small team of people with a specialism in this area across the People Support Team and work closely with the wider Organisational Development Team, People Operations Team and Workforce Information Team. Develop effective working relationships with internal and external stakeholders, and to promote understanding and engagement in the staff engagement planning process. Lead the development of policies and guidance required for the implementation of the Staff Engagement Delivery Plan across the organisation including the development of service improvement initiatives. Identify and influence key leaders to support the cascade delivery of key projects, responding to programme needs, creating confidence supported by evidence. Review the performance of projects and their reporting so that all key targets are met, ensuring that there is an ongoing review of progress and where necessary, intervention to ensure that projects are delivering to the required quality and levels of effectiveness, productivity and efficiency. Be active in developing and promoting a cycle of staff engagement activities in collaboration with communications team, the People Support Group, and the staff networks. Take a pro-active role in promoting external staff engagement learning and development programmes and celebrating achievements and success of Trust participants. Lead the production of a broad range of written professional communications tailored to identify the right channels and styles for specific audiences to raise awareness of key terms, phrases and approaches to promote staff engagement. Working in collaboration with others to develop communications plans for specific staff engagement projects/campaigns Lead the development, publication and review of a robust and compliant Staff Engagement Delivery Plan and appropriate performance measures, aligned with the organisations strategic objectives and the People Strategy Lead the development and improvement of internal processes and systems that improve the organisations ability to analyse the impact of its policies, processes and operations on the staff engagement of the workforce Providing technical staff engagement expertise across the organisation as required Develop and deliver mandatory training and development to support compliance and a deeper understanding of staff engagement in practice across the organisation. To develop the intranet pages and internal communications relating to staff engagement at work To develop knowledge around all aspects of staff engagement at work To keep updated on changes in local and national initiatives relating to the post To be an active member of identified Trust groups/committees as required To assist in producing ad hoc reports and in project work. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. For further details please see the attached job description.

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