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Product Manager

Job details
Posting date: 25 April 2024
Salary: £40,808 to £44,454 per year
Hours: Full time
Closing date: 06 May 2024
Location: Swansea
Company: Government Recruitment Service
Job type: Permanent
Job reference: 350900/6

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Summary

Theory Test Service (TTS) adopts leading-edge technologies, we continuously improve our service to support candidates to book and take 3 million tests a year, a critical service for the UK.

At DVSA we must be at the fore front of new technology and the impact that has on us.

The team works with technology partners to take an idea and make it a reality which impacts people nationwide, there aren't many jobs like that, giving that level of recognition and satisfaction.

There’s never been a better time to join the DVSA.

Our Digital-first vision is supported by a clear strategy which allows our staff to develop and grow.  

Click here to find out more the award-winning services we work on and what’s on offer for you, helping drive your career forward.

You will:

  • Continue the development of the Theory Test Service digital platform and product(s) to respond to emerging needs, which will include responses to technical progress, legislative changes and customer-led demand in order to improve the overall effectiveness of the product(s) and overall service provision; ensuring that the customer is at heart of any decision making.
  • Play a lead role in the product life-cycle by breaking down product requirements into user stories, participating in development sprints and taking the product/project to market launch.
  • In line with the Senior Leadership Team and the change management process, prioritise all product developments and improvements and make decisions on where investment is made in improving the service.
  • Ensure that customer and user requirements are interpreted in order to make the correct product decisions, being aware that users do not always know what they want and working with the Service Leadership Team, ensure that the business benefits these developments were designed to bring are achieved.
  • Prioritise problems for resolution, documenting common causes, working with operational leads in the Theory Test to coordinate their resolution.

For further information please see the attached Role Profile.

Additional Information

This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham or Birmingham. Your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

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