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Service Owner

Job details
Posting date: 22 April 2024
Salary: £35,392.00 to £42,618.00 per year
Additional salary information: £35392.00 - £42618.00 a year
Hours: Full time
Closing date: 06 May 2024
Location: 317 Regent Point, NE3 3HD
Company: NHS Jobs
Job type: Contract
Job reference: C9317-24-0817

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Summary

The post holder will support the EPR Manager and serve as the Service Owner of a related range of Information Technology systems, providing system, process, and problem resolution expertise across applications and interfaces. Evaluate and document the Trusts operational processes, including analysis and proposed revisions to optimise current processes to achieve the maximum realisation of benefits to the Trust. Assist with the design and documentation of system functional requirements, the development of deliverables, custom development efforts and project-based planning documents. Work with Trust staff, partners and vendors to evaluate, develop and implement solutions, including both packaged system solutions and custom development applications. Assure quality of information through business case and application-level testing; validates test results to business needs and benefits. Work with Trust staff, partners and vendors to deploy applications. Design and document system level, operations level and end user level procedures to support business applications. Provide ongoing troubleshooting, support and maintenance of product applications. Drive innovation and development of a related range of Information Technology systems across the Trust. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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