Coordinator
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | £23,916 to £26,573 per year |
| Hours: | Full time |
| Closing date: | 18 May 2024 |
| Location: | Exeter, South West, EX5 2FZ |
| Company: | LiveWest Homes Ltd |
| Job type: | Permanent |
| Job reference: | 52669329 |
Summary
About The Role
Are you a tenacious problem solver? Are you looking for a new challenge within a growing and forward thinking organisation that makes a real difference to people's lives? If so, we want to hear from you.
As a Coordinator within our M&E Compliance team, you will be using your initiative, problem solving and analytical skills in a fast paced environment to ensure the business maintains the highest safety standards for our customer’s homes.
On a day to day basis, you will be a point of contact for customers and other areas of the business. You will check certification, maintain databases, analyse data and make assessments on individual cases for escalation. You will need to have an excellent eye for detail, a problem solving mindset and be able to prioritise an ever changing workload. You will also need to be able to build and maintain excellent working relationships with both our customers and other internal teams.
This role is being offered on a full time, permanent basis. The working pattern is partially flexible as we need to provide direct support to operations between the hours of 8am and 5pm. This will be based in our Exeter office. A hybrid working style is an option.
About The Candidate
To be a successful Coordinator - M&E Compliance, you will have the skills, knowledge and experience required for a Level 1 - Team Member role, along with the below role specific requirements:
- Good understanding of MS Office, particularly Microsoft Excel (filters, basic formulas).
- Experience of using information systems and databases.
- Pro-active attitude with ability to make measured decisions based on own initiative.
- Ability to remain calm and professional under pressure and persevere to ensure issues are handled and concluded in a timely manner.
- Demonstrates behaviours that support delivery of great customer service.
- Good level of literacy and numeracy.
About The Company
Our Reward and Benefits:
- Defined Contribution pension scheme – employer contribution of 6% - 9%.
- Discretionary Bonus scheme.
- Death in Service benefit (3 x salary).
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
- Family Friendly policies.
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
- Employee Assistance Programme.
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development including coaching and professional qualification support.
- Volunteering days.
About Us:
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
Are you a tenacious problem solver? Are you looking for a new challenge within a growing and forward thinking organisation that makes a real difference to people's lives? If so, we want to hear from you.
As a Coordinator within our M&E Compliance team, you will be using your initiative, problem solving and analytical skills in a fast paced environment to ensure the business maintains the highest safety standards for our customer’s homes.
On a day to day basis, you will be a point of contact for customers and other areas of the business. You will check certification, maintain databases, analyse data and make assessments on individual cases for escalation. You will need to have an excellent eye for detail, a problem solving mindset and be able to prioritise an ever changing workload. You will also need to be able to build and maintain excellent working relationships with both our customers and other internal teams.
This role is being offered on a full time, permanent basis. The working pattern is partially flexible as we need to provide direct support to operations between the hours of 8am and 5pm. This will be based in our Exeter office. A hybrid working style is an option.
About The Candidate
To be a successful Coordinator - M&E Compliance, you will have the skills, knowledge and experience required for a Level 1 - Team Member role, along with the below role specific requirements:
- Good understanding of MS Office, particularly Microsoft Excel (filters, basic formulas).
- Experience of using information systems and databases.
- Pro-active attitude with ability to make measured decisions based on own initiative.
- Ability to remain calm and professional under pressure and persevere to ensure issues are handled and concluded in a timely manner.
- Demonstrates behaviours that support delivery of great customer service.
- Good level of literacy and numeracy.
About The Company
Our Reward and Benefits:
- Defined Contribution pension scheme – employer contribution of 6% - 9%.
- Discretionary Bonus scheme.
- Death in Service benefit (3 x salary).
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
- Family Friendly policies.
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
- Employee Assistance Programme.
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development including coaching and professional qualification support.
- Volunteering days.
About Us:
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.