Administration Coordinator
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | £36,705 to £41,466 per year |
| Hours: | Full time |
| Closing date: | 03 May 2024 |
| Location: | Exeter, Devon |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Royal College of Nursing |
| Job type: | Permanent |
| Job reference: | RCN02426 |
Summary
Administration Coordinator
RCN Exeter Office, 35 hours, permanent contract
Salary range: £36,705 - £41,466 per annum*
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As an Administration Coordinator you’ll use your enthusiasm, your previous management experience, and your strong customer service skills to deliver an exceptional service to support our members and other stakeholders. You will work closely with, and deputise for, the Regional Service Manager, line manage administration colleagues and co-ordinate the delivery of regional work within the South West Office.
In this varied role, every working hour will be filled with possibilities which will see you involved in the many duties that support our regional activities. You will deliver an excellent, confidential service and by utilising your experience of developing and line-managing a team, you will ensure the high performance of yourself and others.
Your organisational skills, communication skills, along with your excellent written, oral and presentation skills, will be fully utilised as will your ability to manage competing demands all, of course, whilst maintaining a calm, measured and professional service. It's a great way to build on your skills and experience and develop your potential.
As our Administration Coordinator you will need to be flexible in your approach, have strong management skills, experience of working in a fast-moving customer service environment and of building strong and successful relationships, with both internal and external stakeholders. Having a clear understanding of completing and setting business objectives, developing, and implementing professional standards and policy you will need to be able to take ownership of projects.
Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better, and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a supporting statement demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or to arrange an informal discussion about the role please contact Tony Aspinall, Regional Service Manager at tony.aspinall@rcn.org.uk
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: Friday 12 April 2024
Closing date: Friday 3 May 2024
If we receive many applications after a week of advertising, this vacancy may close earlier.
Assessment & interview date: Friday 17 May 2024
RCN Exeter Office, 35 hours, permanent contract
Salary range: £36,705 - £41,466 per annum*
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As an Administration Coordinator you’ll use your enthusiasm, your previous management experience, and your strong customer service skills to deliver an exceptional service to support our members and other stakeholders. You will work closely with, and deputise for, the Regional Service Manager, line manage administration colleagues and co-ordinate the delivery of regional work within the South West Office.
In this varied role, every working hour will be filled with possibilities which will see you involved in the many duties that support our regional activities. You will deliver an excellent, confidential service and by utilising your experience of developing and line-managing a team, you will ensure the high performance of yourself and others.
Your organisational skills, communication skills, along with your excellent written, oral and presentation skills, will be fully utilised as will your ability to manage competing demands all, of course, whilst maintaining a calm, measured and professional service. It's a great way to build on your skills and experience and develop your potential.
As our Administration Coordinator you will need to be flexible in your approach, have strong management skills, experience of working in a fast-moving customer service environment and of building strong and successful relationships, with both internal and external stakeholders. Having a clear understanding of completing and setting business objectives, developing, and implementing professional standards and policy you will need to be able to take ownership of projects.
Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better, and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a supporting statement demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or to arrange an informal discussion about the role please contact Tony Aspinall, Regional Service Manager at tony.aspinall@rcn.org.uk
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: Friday 12 April 2024
Closing date: Friday 3 May 2024
If we receive many applications after a week of advertising, this vacancy may close earlier.
Assessment & interview date: Friday 17 May 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.