Apprentice Customer Service (Level 2)
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £12,539.67 per year |
| Hours: | Full time |
| Closing date: | 08 May 2024 |
| Location: | Exeter, Devon |
| Remote working: | On-site only |
| Company: | Exeter College |
| Job type: | Apprenticeship |
| Job reference: |
Summary
About you & the Role
We are currently looking to recruit a Customer Service Apprentice in our Construction faculty, which is based in Sowton, Exeter.
This is an exciting opportunity for anyone wishing to broaden their experience in a dynamic and friendly work environment whilst also learning and gaining a qualification at the same time. The role will give you the opportunity to develop your customer service and general administrative skills. You will have the opportunity to learn from experienced colleagues each day.
Day to day tasks could include answering phones, dealing with student queries, helping to prepare teaching resources, meeting and greeting visitors, helping to chase attendance, contacting parents, helping with finance and sickness recording. You will also be involved in a range of administrative tasks such as filing, dealing with the post, data entry, photocopying and scanning. You will gain experience of using Microsoft applications and general office administration.
This is a fantastic opportunity to take the first steps to develop your career within a successful faculty in the college. The preferred start date for this role is Wednesday 14th August 2024, but this is negotiable.
About us
Our values – Ambition, Collaboration, Energy
Our values are what make us, us. Please do take a couple of minutes to learn more about them: https://www.youtube.com/watch?v=WcFUB8HvS9M
Please click the following link to hear from some of our staff about their experience of working as part of our team: https://www.youtube.com/watch?v=QYRseiN9mkk&t=3s
Your benefits
At the college, we offer a wide range of benefits, from generous annual leave, pension schemes, benefits platforms to full days dedicated to staff development. To see the full list, please see our careers page: https://exe-coll.ac.uk/about/careers/
Applying for the role
If you are on our website to apply for these posts today, please click apply below - if you are viewing this advert from another site please visit our website: https://vacancies.exe-coll.ac.uk/
The closing date for receipt of completed applications is Wednesday 8th May 2024 at midnight.
We will be holding a selection process for this position on Friday 17th May 2024 at Falcon House, EX2 7LB.
For an informal chat about the role or for a tour of the facilities, please contact Sue Charlton on 01392 400 391.
We do not accept CVs, no agencies please.
Key Information
At Exeter College we are committed to the safeguarding and welfare of all our student's including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements as set out within Keeping Children Safe in Education statutory guidance.
All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check and satisfactory references.
All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further inform.
We are committed to promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability, or sexuality. We welcome applications for employment from the whole community.
We are currently looking to recruit a Customer Service Apprentice in our Construction faculty, which is based in Sowton, Exeter.
This is an exciting opportunity for anyone wishing to broaden their experience in a dynamic and friendly work environment whilst also learning and gaining a qualification at the same time. The role will give you the opportunity to develop your customer service and general administrative skills. You will have the opportunity to learn from experienced colleagues each day.
Day to day tasks could include answering phones, dealing with student queries, helping to prepare teaching resources, meeting and greeting visitors, helping to chase attendance, contacting parents, helping with finance and sickness recording. You will also be involved in a range of administrative tasks such as filing, dealing with the post, data entry, photocopying and scanning. You will gain experience of using Microsoft applications and general office administration.
This is a fantastic opportunity to take the first steps to develop your career within a successful faculty in the college. The preferred start date for this role is Wednesday 14th August 2024, but this is negotiable.
About us
Our values – Ambition, Collaboration, Energy
Our values are what make us, us. Please do take a couple of minutes to learn more about them: https://www.youtube.com/watch?v=WcFUB8HvS9M
Please click the following link to hear from some of our staff about their experience of working as part of our team: https://www.youtube.com/watch?v=QYRseiN9mkk&t=3s
Your benefits
At the college, we offer a wide range of benefits, from generous annual leave, pension schemes, benefits platforms to full days dedicated to staff development. To see the full list, please see our careers page: https://exe-coll.ac.uk/about/careers/
Applying for the role
If you are on our website to apply for these posts today, please click apply below - if you are viewing this advert from another site please visit our website: https://vacancies.exe-coll.ac.uk/
The closing date for receipt of completed applications is Wednesday 8th May 2024 at midnight.
We will be holding a selection process for this position on Friday 17th May 2024 at Falcon House, EX2 7LB.
For an informal chat about the role or for a tour of the facilities, please contact Sue Charlton on 01392 400 391.
We do not accept CVs, no agencies please.
Key Information
At Exeter College we are committed to the safeguarding and welfare of all our student's including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements as set out within Keeping Children Safe in Education statutory guidance.
All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check and satisfactory references.
All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further inform.
We are committed to promoting equality of opportunity and access for all, irrespective of age, background, race, gender, religion, ability, disability, or sexuality. We welcome applications for employment from the whole community.