Digital Experience Lead
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £66,718.00 to £76,271.00 per year |
| Additional salary information: | £66718.00 - £76271.00 a year |
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | London, WC1N 3JH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9271-24-0442 |
Summary
The post holder is a senior member of the communications department and will support the Head of Marketing and External Communications by leading the digital transformation process. They will also manage the members of the hospital digital team on a day- to-day basis. We are looking for a dynamic all-round digital expert, with lots of initiative, drive and tenacity, coupled with excellent inter-personal skills (both oral and written) and someone who is highly digitally literate. This is a challenging role that rewards determination, focus and clear thinking, as well as excellent attention to detail. The postholder will be creative and innovative, yet highly organised in their approach and an excellent project and people manager. They will have the ability to process complex ideas and concepts quickly. To lead and build a team to create, develop and deliver a digital service that will lead on all strategy to achieve digital transformation, trust wide. They will balance innovation, investment and overall change required. This includes the implementation of the strategy across all digital activity (including web, email, tech, automation, AI discovery, digital marketing). To lead the creation of a digital team to service the entire trust, including developing business cases for transformation and creating a fit for purpose BAU Budget Once budget agreed to report to the Head of Marketing and Director of Communications on budget management To be the senior digital expert and consultant for the trust, supporting internal colleagues and the charity towards transformation, leading strategic direction Oversee and develop key platforms including the website and social media, driving the development of the website, ensuring best in class customer journeys, functionality, content and design To support the commercial ambitions for the Trust, ensuring they have the right digital ecosystem to fulfil their ambitious growth targets To ensure that all content is best in class, including patient information. Unlocking the commercial opportunity from high visitor numbers To lead on procuring suppliers and technology to deliver the strategy, working with a delegated budget from the Director of Communications